1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Buxton is a fantastic spot and I would stay here again if the bed was more comfortable. I think the springs in the mattress were broken as there was a huge dip in the bed which made sleeping very difficult for my partner and I. The breakfast was lovely and the staff amazingly friendly and helpful. I can’t fault everything else
Negative section of review
Couldn’t sleep as the bed was extremely uncomfortable.
Positive section of review
Food was great, lodges were private and comfortable. E-bikes are available nearby and many miles of old railway paths to enjoy
Positive section of review
Very enjoyable Room was good and building is beautiful Enjoyed Spa facilities Staff very friendly and helpful
Positive section of review
Just gorgeous. Great host, stunning location, wonderful breakfast, so happy we happened upon The Cruachan!
Negative section of review
Nothing
Positive section of review
Very interesting building and environment. Beautiful trees. Beautiful golf course.
Negative section of review
Poor service for a 5 star hotel. I asked for some things to be fixed (like the curtains) and they promised to fix it, but nothing happened. Also very poor telephone service in the reception / guest service. I had to ring again quite often because no one answered. I am sure they must be short staffed.
Newton Aycliffe, United Kingdom
Positive section of review
We were not made aware at check in that breakfast was available.
Negative section of review
We had a meal in the restaurant in the evening, sad to see a few members of staff were standing around and lacking being attentive to customers at tables if they needed anything. A delay in getting the bill to us after asking 3 times, possibly due to spending more time talking to people they knew rather than attending to customers.
Positive section of review
food was excellent. the service was super fast
Negative section of review
nothing to fault
Positive section of review
Clean, good location, would defo recommend
Negative section of review
N/a
Positive section of review
Staff was friendly.
Negative section of review
Breakfast was a little bit low of options.
Positive section of review
Leaving it
Negative section of review
More focused on ascetics rather than proper cleaning and maintenance of property