1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Close vicinity to city centre and train station. The room was of a good size, lovely decor and very clean. Nick even sorted out boiler issue with 1 hour of contacting him on a Saturday evening. Fantastic customer service!
Negative section of review
There was only one downside to our stay which was outside of the owners control. The noise from traffic and the general public outside. We stayed in room 1 which was located at the front of the building on a cobblestone street with fairly high volume of traffic and pedestrians.
Positive section of review
location very very close to shopping centre , room is very clean no noise and the breakfast was nice full English breakfast.
Negative section of review
location and the price
Positive section of review
Nice quiet location. Room was well appointed, warm and comfortable. Breakfast was competitively priced
Negative section of review
Bar area was poorly managed and stocked. Breakfast was below expectations
Positive section of review
We have stayed here pre COVID and it was lovely. Hence why we booked.
Negative section of review
When we drove in part of the Hotel is boarded up. We thought it was closed, and at 5pm on a Saturday there were only 2 cars in the carpark. We went into reception and a polite gentleman gave us our key card. As we walked down the corridor to our room there were a few people about in rooms with doors open. It looked like people are living in the rooms, not hotel guests. Our room looked okay but was dusty in places and the bed had too small pillows. It was quite noisy with people conversations in other rooms. The place had more the feel of a boarding house than a hotel. We did not feel comfortable. So much so that we made a polite excuse and left.
Positive section of review
The location was great. Stafff were so friendly and professional.
Negative section of review
The beds were very uncomfortable.
Positive section of review
really good breakfast, good location.
Positive section of review
Location and beautiful view ❤️
Negative section of review
The bath panel was broken,stains on carpet,made it look really grotty. These weren’t explained to us before booking as wouldn’t ov bothered booking had we known. Wouldn’t pay the price or return due to this,as it was a massive disappointment for us- top it off Friday night we had the window open and all we could smell was weed :(
Positive section of review
Free private parking
Negative section of review
stains and many hear on the bed sheet, crumbling bathroom, struggled to find the room after the receptionist gave hastily directions, maze of narrow corridors and stairs with no signs. Also quite rude reception at the phone.
Positive section of review
Acceptable.
Negative section of review
Nil.
Positive section of review
The beds