1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Kinmel Bay, United Kingdom
Positive section of review
the location of the caravan on the site is excellent, 5mins from main complex and the access to the beach "bridge over the railway" was right behind the caravan. also tir prince fair and weekend market straight over the road from site. the TV remote stopped working, contacted owner, who responded immediately, just advised me to replace the batteries, if i couldnt get out, they would send someone, i popped to local market over the road and got some for £1....
Negative section of review
ants in the kitchen area , we had to go out and get spray, which we had to use everyday of our stay, i even sprayed externally on the caravan as we couldnt see where they were entering from. VERY basic caravan, nothing "homely" about it, you can see where pics/clocks have been hung as the tacks/screws still in the walls. shelves empty where previous items may of been stood, but to be fair, if they have had damage previously i can understand why removed items the blinds are half missing from the front veranda window (hid in the TV unit drawer. ) a samsung remote suggests maybe a DVD player was in there previously. had to take own bed covers, which didnt know about until on the day i received message, had already set off, so had to go out and purchase covers! the outside veranda was full of dirt/branches/dust, not been swept or cleaned , so i had to hoover it off as best i could, and there was nothing to sit on outside either! didnt use the shower as hair on the shower wall, suggested not been cleaned, infact the quality of cleaning was not good, there were food marks on the wall near the bin (had to wipe off), and several other exposed wall area in living room , i had to wipe down. and cobwebs on the ceiling lights, and the lamp above the table bulb blown. and in the toilets, which had to flushed several times to make the paper go down. stains on the chairs at the table. **I WOULD ADD PICS BUT THEY ARE ON MY PHONE AND IM ON A PC DOING THIS REVIEW<DONT KNOW HOW TO SEND**
Positive section of review
The location on Silver Street was perfect. I was walking the Camino Ingles de Santiago from RIchmond to Ripon and the route goes right past The Bay Horse. I received a very warm welcome from Anne and was shown to a perfect room - I loved the lounge area and the extremely comfortable bed.
Negative section of review
What’s not to like?
Positive section of review
The beds were comfortable, we had 2 large beds so all the family can sleep. Breakfast was good and fresh with enough options Location was very good, in the city center, very close to shopping.
Negative section of review
Room had a bad smell, we can not open any windows some fresh air. There were many homeless people around the neighborhood.
Positive section of review
Clean, cosy, enough facilities to self cater, chairs outside, nice seating area, comfy bed, liked the taps that showed temperature.
Negative section of review
Path was a bit rough to get to the pods, didn’t notice the sign and went into wrong entrance, don’t think the neighbour was impressed. Can’t help the weather, would have been lovely if it had been dry.
Positive section of review
Very happy with our stay, 5min walk from the train station and great looking bar downstairs with a pool table & music
Negative section of review
Door to room is key pad entry which was great but with no manual lock on the inside it did make my anxiety flare up. Put the chair in front of the door just incase
Positive section of review
The caravan was lovely, very clean and fully equipped and was a great location. We would definitely use again 😁
Positive section of review
Staff are always nice other backpackers are friendly
Negative section of review
Location
Positive section of review
Good supply of basic groceries.
Negative section of review
Cramped accommodation.
Positive section of review
checkout was quick and easy
Negative section of review
despite paying extra for late checkout a member of staff came banging on my door telling me it's time to leave. I had to interrupt an online business meeting to correct this member of staff who was very rude and quite aggressive
Positive section of review
Absolutely nothing
Negative section of review
the key card was not working on the doors to access the rooms. The staff was very rude and not welcoming. The bulding is absolutely disgusting the carpet is dirty the walls are dirty needs painting the bulding is not looked after the rooms are horrible with dirty bed sheets the bulding is not run properly with responsible staff. The coffee cups for hot drinks in the rooms were not clean they had all stains including on the spoons. You had guest walking around the bulding and the lobby drunk with no shoes on and they smelt. Not a place to bring kids or freinds very poor experience I'll stick with premier Inn. in the lobby there was part of the selling missing with exposed live electrical wires. Within the middle of the the night the fire alarm went off at 12 midnight and again at 5 in the morning waking me up whitch has caused me to be tired and moody for my drive back home .
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