1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were very friendly & approachable. Very comfortable beds & powerful shower. Great central location right by the tram stop. Decent continental breakfast too.
Negative section of review
We had trouble getting the door keys to work on check out day but satisfactorily resolved by reception. Although it says 24 reception I had difficulty getting through to reception by phone whenever I tried (constantly engaged!) so had to go in person and there was nobody on duty at 23.45 when I had a room safe issue.
Positive section of review
Stayed before so knew it. Individual nature of rooms. Size of rooms. Great service on reception - I arrived late and left early buit had avery friendly experience.
Positive section of review
Excellent location Breakfast was very good Really happy with the facilities at the hotel
Negative section of review
All was good
Positive section of review
It has all been refurbished since my last stay. Nicely done. The staff were lovely.
Negative section of review
Nothing
Positive section of review
Lovely well appointed room, super helpful and friendly owners, great breakfast.
Positive section of review
Location was scenic and easy to find, plenty of on street parking
Negative section of review
Our room was right over the entrance to the pub/bar so was a little noisy but it did get quieter later
Positive section of review
Well maintained. Close to local shops and station.
Positive section of review
The position. The bed and linen.
Negative section of review
Not very clean with stained chairs, outside balcony dirty and unusable. When we contact landlords about the problem they said they will look into the problem but we never heard from them. Kitchen cooking pots and pans very worn. Leak in en-suite radiator. Door handle broken onto balcony. Generally looking very tired !
Positive section of review
Immaculate. Warm. Well located
Positive section of review
Location and lift
Negative section of review
Dirty shower/ bathroom / No towels/no cups Size of room Having to place electric kettle on floor behind the entrance door to use because no other power outlet available A room that is so small with no where to sit or put luggage and to get into the bed you have to navigate yourself sideways between the bed and wall