1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent location, very friendly staff, good breakfast. We appreciated a lot, that the zöliakie of my daughter was carefully handled and there were plenty of option for a gluten-free diet.
Negative section of review
Availability of Iron and sanitary bags to be appreciated
Positive section of review
Breakfast was good, had a lovely English breakfast and some cereal to go with it. Location was the selling point, walking distance to the shops and beach.
Positive section of review
Amazing food,big portions. Staff friendly and helpful. Would highly recommend and lovely,relaxing time. Will book soon for another stay
Negative section of review
Nothing! Could not fault anything
Positive section of review
Spacious apartment with all the facilities you could wish for. Location couldn't be any more central within the town.
Positive section of review
The staff, as usual, were fantastic. Nothing is too much trouble. The location is great, overlooking Oulton broad.
Negative section of review
Since the take over the emphasis is clearly on profit. The evening carvery was poor with more the a few diners leaving thier Yorkshire pudding on their table. Breakfast. One poor lady to take orders, serve and clear up. There is a real need for at least 3 or 4 staff members. We originally thought this was down to staff shortage but this is the normal. The milk is only UHT and the quality of the food was quite poor. In the past it was self service and much better. But as I said all for profit. We won't be returning. Sad really.
Positive section of review
Lovely location, very clean and the owners were exceedingly friendly and helpful.
Negative section of review
The single bed wasn’t the comfiest but was fine.
Positive section of review
Beautifully decorated unique and interesting great location
Negative section of review
More wine glasses
Positive section of review
great location and lovely mansion
Negative section of review
My basement room smelt mouldy on entrance and noticed that above the kitchen was black mould, it was dusty, stains left on cooker from previous guests, and dishes not washed/dried.
Positive section of review
Staff were excellent as usual.
Positive section of review
Location
Negative section of review
Nothin was absolutely discusting false advertisement.. Must be having refurb and should have been notified of this.. No shower curtain no plug for a bath no toilet roll in room kettle still in packaging.. 2 cups no amenities... No TV... Carpets stained bed not put together properly and still had tools and fittings under bed.. Got locked out of the building and had to phone an emergency number .for a pass code which took half an hour... I wouldn't even recommend this place for stag dos never mind couples or family's.. Needs knocking down.. Want a full refund ..