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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed here at short notice due to another location cancelling our reservation at the last minute (Boutique Nights - don't book it). As a result this was not our preferred location or hotel type. That said, the hotel is right on the sea front by the pier, the room was clean, the staff were friendly and very helpful. We booked a small double room as we only needed somewhere to sleep. The room was made up for one person but we were two, so we had to ask for extra towels, mugs etc, which were provided immediately upon request. We had room only so cannot comment on the breakfast or meals in general. It is a big old fashioned hotel which from our one night there caters mainly for pensioners on holiday. It offers evening entertainment and bingo.
Negative section of review
The hotel is not our style and not somewhere we would normally chose to stay. If we had to find something to criticise it was that the room was made up for one person and we had booked for two but as mentioned above, when we asked for extra towels and mug they were provided straight away.
Positive section of review
Excellent, clean and secure property, we’d travelled from Kent so it was nice that the owner had gone above and beyond to preserve a parking space on the forecourt of the property for us. Very grateful for that.
Negative section of review
Couldn’t really fault the place, for a very small scale business, they went above and beyond for any of our needs. The breakfast although not a cooked one apart from sausages and boiled eggs was a more continental affair but it was professionally laid out and attention to detail was given. Any extra bit of advice we needed was offered and genuine. No security concerns at all for myself, my wife, my daughter and my niece.
Stansted Mountfitchet, United Kingdom
Positive section of review
Nothing. I am not the one to complain, but experience was terrible. Only good things were check in,the staff was welcoming and view from (half) window at landing planes.
Negative section of review
Holes in bedding, paper trays under glasses in bathroom old and wrinkled (who knows when changed?), cups with stains outside the rim (who knows of even washed?), dirty sink, strange locked doors in the room leading to other room?, no slippers, not even a toilet brush, no fridge. Tried calling the staff but no signal, so just left early in the morning. Also wrote to them complaining - no answer. Ah! And the bar… serves coffee in broken cups and looks at you confused if you ask to clean the table with water rings on it if dirty tables are just acceptible. Just terrible.
Positive section of review
The price was reasonable for a last minute crash pad and the house is directly next to shops and a supermarket.
Negative section of review
Room was a bit dated and the bed was not comfortable
Positive section of review
Convenient location between the city centre and the cricket ground. Free parking, free Wi-Fi.
Negative section of review
Some aspects of the building could do with refurbishment.
Positive section of review
Nice surprise having the Winchester suite. Oodles of space the missus would have loved it.😉
Negative section of review
N/a
Positive section of review
Location was good and only a few minutes walk to the tube. Tea and coffee in the room.
Negative section of review
Mould around the window. Taps in the bathroom were very stiff and wife was unable to turn the taps off. Fire alarm went off quite early in the morning and staff were unable to resolve the issue in a timely manner. No life and lots of stairs to carry heavy suitcases.
Positive section of review
Room sizes and location were great and kitchen was excellent for a group booking
Negative section of review
We requested to get our keys early and to not enter the room just so that we could head to a restaurant that we had booked, not helpful at all and still had to collect at 3pm.
Positive section of review
Very helpful and friendly staff
Negative section of review
Nothing
Positive section of review
Happy hour!
Negative section of review
Breakfast was nice but not great room too hot