1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were very good, particularly Helen at breakfast. Smiley and very friendly. Breakfast was excellent, cooked to order and of a high standard. Good size rooms and bathroom
Negative section of review
Very disappointed with the spa or lack of! One very small pool and a sauna hardly constitutes a spa! Ok if you want to book treatments. I had booked the hotel for my husband’s birthday, i should do my research better next time. There was an outdoor jacuzzi but there was an extra charge of £25 each which really was not worth it. It was always empty during our 2 day stay so why hotel guests can’t use it I’ve no idea.
Positive section of review
Secure parking location was good and quiet for city centre Easily roomy enough for 6 adults. Big fridge, dishwasher ideal for a longer stay, it served a purpose for 1 night
Negative section of review
Slow lifts,very tight entrance to the parking ramp .wasn't as clean as it could have been, could benefit from additional pillows . Blinds falling apart. Was a bit tired with decor etc
Positive section of review
Very clean. Bed very comfortable. Nice bathroom extras. Great shower. Very well stocked mini bar. Complimentary bottled water every day.
Negative section of review
Could do with a few places to hang clothes in the bedroom.
Positive section of review
The location Next to gatewick airport Easy to go to the airport by bus 100 to catch early plane
Negative section of review
The bathroom the shower
Positive section of review
Friendly relaxed bar area in middle of afternoon Kindly upgraded that we really appreciated
Stoke on Trent, United Kingdom
Positive section of review
Really good wide selection of food for breakfast and all very fresh
Negative section of review
Some of the dinner menu was not very good at all Soup , goats cheese tart and Panang curry were good though
Positive section of review
Sweet but roomy, smart townhouse with parking. Great location.
Negative section of review
The bedspreads were not as clean as everything else.
Positive section of review
friendly staff.welcoming and helpful
Positive section of review
Location was good
Negative section of review
Room was filthy bathroom was the same
Positive section of review
Great location!
Negative section of review
Very tight quarters in the 6 bed room