1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Igor and Natalia were wonderful hosts. Our room was lovely and cosy, and we spent a lovely afternoon sitting on the beautiful roof terrace, with views across to the sea. We had pre-arranged transfers from the station and to and from the Eden Project. Igor was there to greet us with a warm welcome, and it made our trip very relaxed and stress free. Breakfast was lovely. We will definitely return.
Positive section of review
Lovely spot. We arrived early and were able to unpack in the lodge at around 10.30. The Thai restaurant was very nice. All staff were great and we had a good couple of days fishing. We did catch a lot more on lakes that were not by the lodges
Negative section of review
A lot of weed outside our lodge made it difficult to fish. We had a Thai meal on the Friday, but could not get through on the Saturday, either by phone or online. Not even an answer which was disappointing. But not the lodge team's fault.
Positive section of review
Location not only perfect for us to visit family nearby but a beautiful view from the hotel's main rooms. Food was excellent and the vegetarian choice was good. Would definately stay there again.
Negative section of review
Nothing - a very enjoyable stay
Positive section of review
Very well appointed .Nicely furnished.Quirky. Huge rooms. Very nice owner. Excellently positioned. Storage for our bikes.
Negative section of review
Nothing really
Positive section of review
Fab location, beautiful hotel and very grand. Worth every penny. Love staying here. Great staff.
Negative section of review
Nothing
Positive section of review
Good location nice and quite , breakfast average
Negative section of review
room and shower facilities
Positive section of review
Ideal for the NEC, comfortable, good parking.
Negative section of review
Your card is charged £150 on arrival and after your stay the excess minus the room charge is credited back to your card. I quite understand why they do this however a week after our stay we should not be having to phone the hotel to chase up our refund, rather spoils an otherwise enjoyable stay.
Bourton on the Water, United Kingdom
Positive section of review
Great breakfast good location friendly staff
Negative section of review
Junior suite needs refurb bathroom probably the worst I’ve experienced shower head low unable to adjust temperature hot water coming out of the cold tap. Pillows hard and bed poor for the £180 a night room rate it Really needs some tlc. Very poor room service bed made poorly and towels not changed. I tried talking to receptionist who wasent interested in my concerns. When I got home I sent an email to which they’ve never replied My last comment is on booking. Com website it stays leave your card details and pay on site this is not the case Broadlands take half the room rate the day after you book ! Photo taken after room service !!!
Positive section of review
Great value great location
Positive section of review
Location
Negative section of review
No warm welcome, place was filthy, our room had wallpaper peeling off the walls, damp stains on ceiling. Bathroom disgusting. Breakfast, what can I say... Food undercooked and cold , glasses dirty. Worst place I have ever stayed in, booked for 3 nights, left after 2 as couldn't stand it any longer. Would not recommend.