1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast wasn’t available. Room was dirty ( used dental floss on window sill. Shower floor moved when you stood on it. No bath. Absolutely tiny tv Extremely disappointing !!!
Negative section of review
The pub area was ok. Apart from that it was definitely sub standard ! Will not return
Positive section of review
Self contained unit with many facilities, comfortable bed and full kitchen. Spacious. Short drive to Boscastle and the coast for lovely scenic views and cafe meals.
Negative section of review
A bit remote, trouble with the washing machine/dryer. Little contact with the host. Strangely the TV in the bedroom kept turning on overnight - possibly due to the guests in the upstairs unit?
Richmond upon Thames, United Kingdom
Positive section of review
The room was spacious and the bed was very comfortable. The view was lovely. The staff were all very friendly and welcoming. The food was great too.
Negative section of review
The room itself was lovely but the carpet had several hairs over parts of it. The water in the shower was really slow to drain away.
Positive section of review
The decor was nice (it did feel abit random and didn't flow very well though), and location/views were lovely.
Negative section of review
The picture of the staircase going up to the property listed on the booking is false advertising, as the lodge is on a shared courtyard & terraced so isn't private. There was also no privacy at the back at the hot tub. Only a tiny fence separating each lodge (noise travels!!) & staff came onto property around 10.30am to check hot tub. Also the walls were extremely thin. No ventilation apart from the patio doors as bathroom windows were onto the shared courtyard so wasn't able to open them for privacy reasons and also the toilet room window couldn't open due to this looking onto the neighbouring lodge. The cleanliness was really bad too. Hairs in the bathroom, dust across all the wooden chalet features and lots of webs/spiders in the toilet room. Damp smell in bathroom also. Very disappointed in our stay as the private, individual lodges at the beginning of the property are the same price to what I paid!! And I thought this was what we would get due to the picture on the booking. Wouldn't return again.
Positive section of review
Spotlessly clean and comfortable, tastefully furnished property in a central location in the town.
Negative section of review
Nothing
Bowness-on-Windermere, United Kingdom
Positive section of review
Roaring fire, relaxed, excellent massage and lovely conversation, beautiful surroundings.
Positive section of review
Location was perfect for the RAH. Room was a nice size and bed very comfortable.
Negative section of review
Shower cubicle was very small
Positive section of review
Easy got to and good transport
Negative section of review
No tv in room 🙈
Positive section of review
It was okay
Negative section of review
Artificial grass on stairs leading to front door made it very slippery.
Positive section of review
Everything
Negative section of review
Nothing, all good
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