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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was lovely and very spacious. The bed was very comfy. Everything clean and to a great standard. The location was excellent, such a short walk to the airport. Especially loved the coffee and tea bar next to reception, which I think is a great extra as we checked out extremely early, and needed a coffee to go!
Negative section of review
It was quite a noisy hotel. We were woken at 12am to fellow guests swearing and being very loud on the corridor outside our room. There were quite a few rowdy groups.
Positive section of review
The location is good for the price, just a quick walk to the tube. Enjoyed breakfast too. The curtains are certainly a big plus. There are laundry facilities with washing and drying machines which was quite handy for people on longer trips. The female bathrooms and toilets are clean.
Negative section of review
The main issue I had was the stuffiness. The musty odour was extremely noticeable in room 110!! It is due to poor ventilation - yet I could not open the windows any further than the locked position (which opened a mere ~15cm gap). With 12 people in the room this was hardly enough, I felt like I could smell the guests staying here 10 years ago while sweating in my sleep in some nights. I would imagine a wider window opening or daily window opening time with some kind of fan would improve the smell greatly. The room is also a bit crowded, in my room the bunk beds have 3 levels. I stayed on the top bunk, so there are 2 people below me and I can feel them tossing and turning, and you have to be really careful walking down the tall stairs especially in the dark. Tolerable though, compared to the smell.
Positive section of review
Very clean, modern rooms, practical, lovely helpful staff, very high standard for a 3star hotel... Doesnt have hot food, but have snack and decent cold breakfast with unlimited water and luggage storing option. Nice and cosy.
Negative section of review
Maybe price was 30£ more than i would expect.
Positive section of review
It’s mint I’m an offshore worker travelling from this side of the airport didn’t know it was here I will be booking every month well in advance
Negative section of review
Nothing
Positive section of review
Great room. Staff were all very friendly. Breakfast and evening meals were excellent.
Negative section of review
Nothing
Positive section of review
The kitchen and bathroom had been refitted as per the photos.
Negative section of review
The tv couldn't be tuned to any channels, ariel appeared to be useless. Couldn't connect Netflix to tv as wifi/broadband wasn't good enough. There were no WiFi details to try and connect phones to. The place was damp with paint flaking off the walls. The carpet between the lobby and bedroom wasn't fitted, so a trip hazzard and 1 socket in bedroom loose. Would have been useful to know that there would be no toilet roll or washing up liquid and cloth. No central heating working details available.
Positive section of review
Organised, everything you need and a lovely welcome pack
Negative section of review
Remote of tv may need new batteries, is slow to respond
Positive section of review
Lovely and clean ,staff were very helpful
Negative section of review
I would say more choice on the menu
Positive section of review
Staff were polite and happy
Negative section of review
Speed of service in the food areas was a little slow
Positive section of review
Busy hotel
Negative section of review
Location