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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Stand out for me was the check in staff were so helpful and really friendly! Nothing seemed like a bother for them when asked, which was great and really welcoming. Especially Jodie from start to finish was so helpful! All the staff were actually great and friendly when dealing with them. The hotel bar is stunning and great drinks & food ! A really great stay so thank you all.
Negative section of review
I know it was a bank holiday weekend and it was the Sunday of the Marathon, however we kept getting moved in the bar before we were due to leave for our train. I recommend maybe putting down reserved signs on the tables that are reserved, and if you move a group from one reserved table and see them going to sit at another (as it has no reserved signs) maybe inform them before they sit down, order a round of drinks and then are drinking their drinks that that table is also in fact reserved. Now the manager who came to tell us was extremely lovely and nice to deal with.
Positive section of review
Everything was perfect: location in the city centre, so close to everything, clean and warm apartment, fully equipped kitchen with large fridge freezer. Very good and helpful communication with Steven from start to finish. I highly recommend it.
Negative section of review
No car park
Positive section of review
What a great location - Lovely staff - Beautifully presented room - Accommodated me late at night after I had issues checking in with a different hotel - Just life savers
Negative section of review
If you are a light sleeper there was some noise from the street in the morning (not at night though) but this is due to it being prime location - I was super impressed by this hotel and staff overall
Positive section of review
Gorgeous barn with great parking. Helpful communal facilities with extras including drying room with specific locker.
Negative section of review
A short walk to the neighbouring building for breakfast.
Positive section of review
Great location , Mike so friendly and everything you'd ever need avail at the Flat.
Negative section of review
Nothing all good , oh leaving.
Positive section of review
The location was ideal gor a family birthday get together in town.
Negative section of review
The room was very hot. The weekend weather was suddenly very warm so the hotel may have been unexpectedly caught out!
Positive section of review
Close to motorway and service station amenities
Negative section of review
Very hot in reception and bar area. Had to keep popping outside to cool down
Positive section of review
Great location friendly staff
Negative section of review
Noise from function into night and lack of car parking on return in evening Fire alarm disruption at breakfast
Market Harborough, United Kingdom
Positive section of review
Great location
Negative section of review
Check in time .
Positive section of review
Nothing
Negative section of review
As soon as we got out the van dirty nappy next to door, and the hotel is obviously now like a half way house it’s rotten, DEFINITELY will never ever stay there again. It smelled lifting 🤮the picture must have been took 15 year ago for the booking.com because it’s nout like that now. Definitely avoid this one people.