1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Super close to the airport, only about 10 minute walk. Staff were friendly and helpful. I was really impressed with the way they managed to keep noise issues down. You could see the runway from our room, but when the windows were shut you almost didn’t hear the planes. Food menu was more extensive than expected.
Positive section of review
The staff were amazing very friendly and efficient. It's because of that alone we would stay here again. The breakfast was superb, and the hotel was so handy for the WMC and Cardiff Bay. 5 minutes walk brilliant
Negative section of review
Wall lights by bed had small metal buttons you had to twist to put in on and off, not good for an accessible room for the disabled. Marks on top of the chest of drawers and drawers stick when you tried to open them The red runners on the beds were full of pulls in the material. The room could do with refurbishing, but still, it was comfortable and convenient l. All minor points but might put some people off
Positive section of review
Lockbox easy to access and code was received prior to checking into the property. Property located within walking distance of amenities. Clothes washer and dryer was functional. Kitchen had basic equipment.
Negative section of review
Property was not as neat as per online pictures. Dishwasher was not functioning and we had to wash all dishes by hand for the duration of the stay. Dishes were not clean upon check-in. Pots, pans and cooking utensils were not clean and were in a poor condition. Beddings did not appear to be fresh upon check-in. Towels were stained. Bathroom was satisfactory.
Positive section of review
the people were very welcoming even though we arrived late room had an amazing view comfy bed and the room was spotless great bar downstairs would book again for sure
Positive section of review
Friendly staff, excellent service, brilliant choice for breakfast, rooms clean and tidy. Location perfect for the AO arena and shops.
Negative section of review
Nothing, everything was great here from the staff to the bedroom and the location was great.
Positive section of review
Great location, clean living and sleeping area, nice shower and east access to the building from instructions.
Negative section of review
There was a strong smell of damp coming from the bathroom which was a little off-putting but didn't ruin my stay I just kept the door closed
Positive section of review
Excellent access to garden for dog . Comfortable to stay in .easy to walk to sea front .
Negative section of review
Lack of WiFi caused banking problems Clean shower head , dirty !
Positive section of review
Quiet neighborhood . Nice apartment. Excellent sofa bed.
Negative section of review
Informed customer service same day as we arrived . There were no internet. Lid on garbage bin broken, several things in kitchen were dirty. Customer service informed owner and technician. No one came in the 6 days we were there. 😕. If you don't mind these things it is a nice apartment. Handle on toilet brush broken. No one came to replace it.
Positive section of review
Beautiful views, great location.
Negative section of review
Nope
Positive section of review
its close to the airport by taxi
Negative section of review
the food is horrible and not many other options near by.