1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Communication and information before the stay was good. The hotel, the room, the bathroom were particularly clean. The location is great and convenient. The 24 hour reception is convenient. The breakfast is good with ample choices. The security safes at the reception are ideal. Tea/coffee in the room was a good bonus. All the above put together amount to great value for money. I will certainly be back when I am next in Sheffield.
Negative section of review
One bedside lamp was not working. The pedestal opener for the bathroom bin was not working.
Positive section of review
The place was simply fantastic. Met the owners as we had arrived early. They are simply fantastic. The place was very nice, super clean, nice and modern and offered exactly what we needed. Very relaxed atmosphere which appears remote yet is actually within a very short walk from city center (like 5 minutes). Thank you so much to the owners.
Negative section of review
All was great.
Positive section of review
The staff were very welcoming and friendly. We dropped our bags off before check in as we were off to the theatre, it was a lovely touch to have them taken to our room ready for our arrival after the show. The location was excellent, very easy to find by Gloucester Road tube station but no noticeable noise from the road.
Negative section of review
We didn't get a chance to eat in the Indian restaurant run by the hotel, which was a real shame as the menu looked amazing!
Positive section of review
Everything! Best places we have ever stayed at. Clean spacious place with all the amenities, good and quiet location, lovely hosts with a bonus of a small garden. The price is much better than any overpriced and overrated hotel in Bournemouth town centre.
Negative section of review
Nothing!
Positive section of review
The location was perfect, just in the middle of the city, to get anywhere it took just few minutes. The toaster in the kitchen was great.
Negative section of review
Dirty towels and bedding was rumpled in the bedroom, quite small space even go to bed. Sofa bed in the kitchen served for two people - quite uncomfortable, rumpled bedding looking not very clean.
Positive section of review
It was in a beautiful, peaceful location with easy access to major tourist destinations
Negative section of review
It was a shame we couldn't use the patio and sit outside
Positive section of review
Breakfast and service was poor. Not all items on breakfast menu were available.
Negative section of review
Staff at reception and in dining room had no hospitality skills whatsoever, very unwelcoming.
Positive section of review
Lots of room, very clean and tidy, location close to amenities
Negative section of review
The outside patio area just could of done with a sweep and tidy round
Positive section of review
Character and location
Negative section of review
Bed too small and not comfortable
Positive section of review
Lovely breakfast
Negative section of review
Beer garden could be spruced up a little