1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very clean, the location is perfect to explore the attractions in London city. The staff are very friendly always willing to help. The food was excellent especially the buffet breakfast great choice. Highly recommend.
Negative section of review
Nothing
Positive section of review
Stunning building, massive rooms that were furnished perfectly, fantastic location with a well priced & stocked bar. Brilliant staff.
Positive section of review
Great location, and nice and clean. The apartment had everything I needed for my stay.
Negative section of review
A little frustrating that the WiFi code wouldn't work from my second night.
Positive section of review
Clean and comfy room, simple and easy check in process
Negative section of review
The room was nice but a bit small
Positive section of review
Location was great! Just down side was the 50 steps!
Negative section of review
A email from owner just checking to make sure everything was okay
Newcastle upon Tyne, United Kingdom
Positive section of review
Great place, amazing staff .. we stay regularly!
Positive section of review
Clean, warm, comfortable and great value!
Negative section of review
Bit of veneer peeling from desk!
Positive section of review
Location, new bathroom, minifridge
Negative section of review
Tiny crammed room, very soft mattress
Positive section of review
Room comfortable and clean
Negative section of review
Check in process was difficult as staff were serving in cafe/ bar and change shift at check in time! quite late check in compared to other places
Positive section of review
Not applicable
Negative section of review
Pool could have been opened earlier and for longer.