1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Upon arrival we were greeted by a staff lady who kindly helped us to our room and even helped carry our luggage, the room was absolutely spotless, so clean and tidy and looked just as the photos had shown. Comfy bed, lovely bathroom, everything you would expect. Every guest was asked what time slot they would like breakfast which helped meet our needs to eat early and at the quietest time, good selection for breakfast, my girlfriend who is vegan was perfectly happy to have toast and jams every morning and i was happy to have the amazing english breakfast. Service was great, super fast, no problems with the food. Great location to attend a gig at the O2 Academy in boscombe, also was a fine walk into Bournemouth town.
Negative section of review
Everything was perfect, no complaints :)
Positive section of review
The breakfast was phenomenal. The staff was very friendly and accommodating. I was here for a recital and they have provided me a location to practice my instrument without being a bother to the other guests.
Positive section of review
The location was ideal for us as we wanted to visit a lot of the historic attractions also the breakfast was more than adequate the staff couldn't have been more helpful
Negative section of review
Nothing
Positive section of review
Great location close to Sheperds Bush and Holland Park. Felt safe and secure. Managers were good on communication and helpful.
Negative section of review
The pictures of the flat looked better than the flat itself. It has been decorated at some point recently but in a very superficial way. Carpets were in need of replacement. Shower room was more modern and clean but unfortunately the shower drain was blocked - we contacted the managers who were very helpful and arranged to send someone round but we managed to fix the shower drain ourselves - it was clogged with hair as had not been cleaned for some time. The carpets also need a good hoovering and as said probably replacing.
Positive section of review
Very lovely apartment..fully equipped with everything we needed. We were able to make several meals at the apartment
Negative section of review
There aren’t many restaurants or shops in this area
Positive section of review
Very friendly and welcoming. Comfortable room and a good breakfast. Very pleased
Negative section of review
N/aconv
Positive section of review
We were given a glass of Prosecco on our arrival which was lovely.
Negative section of review
The breakfast was a bit dull and tasteless which was surprising since everything else in the hotel was excellent
Positive section of review
Very nice rooms, friendly staff, excellent food
Negative section of review
Maybe Room service could be later to get a late night snack
Positive section of review
Nothing it was dirty and smelt
Negative section of review
Nothing
Positive section of review
very happy
Negative section of review
Shower, very weak