1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
For a last minute booking the Cow Hollow Hotel exceeded my expectations! The bed was very comfortable and it's well positioned in Northern Quarter. But the staff were wonderful and friendly, sweets on arrival and free Prosecco in the evenings made this a very enjoyable work trip.
Negative section of review
Room was really comfy and clean, bathroom was a bit small and there wasn't a table so breakfast was a bit more awkward to eat
Positive section of review
The scenery x 100,000.Glencoe definitely the best. Who needs to go abroad! Also the cable car up the Ben. Great, lots to do. Needs more than 2 days.
Negative section of review
The amount of traffic!!!! And the bathroom door lock is far too stiff for elderly hands to turn. Also the filthy " humans" who are so disgusting that they dump their rubbish in laybys!!!!!
Positive section of review
Decent location and was clean. Very close to train station and swimming was nice, if small.
Negative section of review
Some staff were very rude at reception, alongside multiple things not working - like iron (that wasn't even provided in the room) or doors to swimming pool. Situation was somewhat saved by a very nice lady whom offered us a drink and tried to help as much as possible. Would expect much more however from a 4 star hotel.
Positive section of review
Good value for money. Very kind staff. Very clean. Very easy going from Heathrow.
Negative section of review
Perhaps a better quality shower. But that's it. Otherwise everything was perfect.
Positive section of review
Great location close to city, good value. Room size fine for short stay.
Negative section of review
Not clean - bins hadn't been emptied before arrival and shower dirty. Little confusing to gain access and no intercom/staff on site. No soundproofing and ground floor very noisy outside
Positive section of review
Great location in the center of the town and near the river Thames.
Negative section of review
A lot of stairs for the mature and those with mobility issues. No chairs, table or desk surface. Just a bed with two bedside tables, free standing wardrobe, TV, and narrow Tea/coffee making tray area. OK for a one night stay just to sleep. We were there for three nights. The TV volume was set at maximum 7, just impossible to hear sat on the beds. There was no Housekeeping. No Towel change, emptying of waste bins, or replenishing of the tea/coffee tray. Better value at Premier Inn and saving £140
Positive section of review
The location was lovely and accessible
Negative section of review
One of the staff was very over the top. Which was off putting it was like we had never been in a hotel room before. If all staff was like this then you could understand. Other staff were just normal and making the stay pleasant.
Positive section of review
Location great and so was breakfast
Negative section of review
It needs a bit more in the rooms, to warm , cupboard inside shelf full of dust .
Positive section of review
Very clean.
Negative section of review
No cooked breakfast available
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