1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very friendly and helpful staff. Great position in centre of town with parking within a few minutes walk. Easy access to the room at all times of day & night. The room has just been refurbished to a very high standard and the bed was very comfortable. The pub was lively, which suited us, but we didn't notice any noise in the room, either from the pub or surrounding area. Great cafes within 30 seconds walk, so no breakfast not an issue.
Negative section of review
With being very recently refurbished a few minor snags (eg kettle missing) but these were all sorted quickly. Check when food will be available if you want to eat in the pub on the evening.
Positive section of review
Location was superb with transport facilities near by as well as the Westfield shopping centre. Right amongst the Olympic development which was a pleasant surprise. Not too busy around the hotel. Bar facilities & coffee shop were an added bonus; lovely hotel all round. Parking in Westfield with hotel discount - 5 minutes walk away
Negative section of review
Little bit stingy on the tea & coffee in our room & some staff were a little bit disinterested but this didn't spoil our stay & generally we were very happy.
Positive section of review
Loved that the rooms had a little kitchenette. Great for preparing your own breakfast if you are on a budget. There is also filtered water with refillable bottles provided. This was brilliant.
Negative section of review
The toilet flush was not very strong. The toilet filled up regularly and threatened to overflow. It meant that with 3 of us in the room we had to wait for long periods of time between toilet flushes.
Positive section of review
Room was a good size, with comfortable bed and reasonable shower. My son loved the snacks in the room.
Positive section of review
Just booked to go back. Cant fault the place. Great service food and location 👍👍
Negative section of review
Would’ve preferred a double bed but nothing major
Positive section of review
Great little studio, clean and well looked after. Great access to the tube.
Negative section of review
Definitely on the small side for 3 adults to share once the cot bed is in the room, but the cot bed was at least really comfy!
Positive section of review
Friendly staff, nice restaurant and comfortable room.
Negative section of review
Wasn't obvious that room was in a separate building until advised. Wardrobe access was blocked by bedside table.
Derry Londonderry, United Kingdom
Positive section of review
Great location, friendly staff.
Negative section of review
Pillows like bricks!
Positive section of review
Location and cleanliness
Negative section of review
Tv was not working as no remote and rest of the spare remotes at reception wouldn’t work with the tv. However reception were friendly and helpful
Positive section of review
Very good location
Negative section of review
Did not have a good choice of gin which meant I could not have a alcoholic 😭😭😭 drink