1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really lovely place, no complaints at all. The staff were really great and incredibly welcoming. But the real big hitter was the breakfast... absolutely top notch.
Positive section of review
The hoteliers put a lot of effort in creating finishing touches around the inside and outside. Friendly and accommodating. Exceptional level of cleanliness.
Negative section of review
The fact that we had to leave; would happily have stayed longer...
Positive section of review
Quiet location a little out of town. Easy parking. Lovely breakfast. Comfy room. Nice bar downstairs.
Positive section of review
Everything was perfect and cheap aswell I’m happy with their service :)
Lytham St Annes, United Kingdom
Positive section of review
Lovely spacious apartment, close to the centre of St Anne's.
Positive section of review
I liked the staff and the location the comford of the bed
Negative section of review
The single beds were very narrow I did not like the shower gel the air con was not the greatest it worked for a while and stopped there was no drawer to put your clothes
Positive section of review
Breakfast was very good and the rooms very clean
Negative section of review
Nothing, it was all very good.
Positive section of review
Very comfortable. Great staff. Great location.
Negative section of review
Restaurant was very average, in fact, poor. Didn’t like the stairs along the hallways. Best to request a room that doesn’t involve stairs if you have any mobility issues.
Positive section of review
Brilliant location easy Metro.
Negative section of review
Staff and hotel were stunning BUT I would never use Booking . Com ever again. My 1st and you were rude and didn’t respond to my request
Positive section of review
Location was good
Negative section of review
Nothing luxurious about this place. It was filthy from top to bottom. Took over 40 photos and requested someone come to see for themselves. Eyelashes, pubic hair, dirty towels, pool area with hair balls and confetti everywhere. Only soap was Aldi hand soap which was covered in hair. Someone's juice bottle in the bedroom. Carpets had not been hoovered. Please take the time to search Pass the Property who manage this place. It appears it's a common theme. I was contacted by the Manager, Angelica who stated because it was a discounted rate of £400 a night that's why it was like this. No coffee, no washing tabs, no pillow protectors! I could go on & on all things you would expect when it's sold as 5 * Lux My emails have since been ignored. The grounds look nothing like the photos, weeds heavily overgrown and the front gates propped up on bricks. Again a response via email from Hazel was "it's not going to look new like it does in the photos" I have sent all the images to booking.com hopefully will assess the matter and save other people from spending this kind of money on something that should 2* accommodation.
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