1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The area is wonderful with some easy and very challenging walks available. The Snug also provided some lovely basics like milk, some crumpets, and butter. The room was clean, and the bed was very comfortable. The TV also has accounts set up so you can watch Netflix and so on. The dog treats and towels were also a brilliant extra. The shower was excellent and good quality. The communication from the owners was nothing but perfect. I think they go above and beyond, and I'd love to stay again.
Negative section of review
Going on others' reviews, I noticed it had no cooker or hob, but a toaster and microwave was available. I planned around this and took my own small air fryer to help with the self-catering.
Positive section of review
Had a lovely stay at The Swan. The staff are very nice, the breakfast is wonderful and they are accommodating to allergies (gluten free diet in my case - got gluten free toast each morning and advice about all the items on the menu). Lovely location with plenty of parking. Rooms were warm, spacious and comfortable.
Negative section of review
Dinner was not as fantastic as the breakfast, but location makes up for it.
Positive section of review
I like the oldie world character of the building and the decor of the room and facilities.The breakfast was excellent but I can't comment on the evening meal we were out with friends.The staff were all smiling and happy to help you with anything.
Negative section of review
We only had a very small window to let in light and fresh air
Positive section of review
In the room we Loved the comfy bed, the bath and bathroom products. Our trip was for our anniversary and the staff made it extra special with a nice chocolate and fruit display. Beautiful grounds and lots of nice places to sit and relax.
Negative section of review
Spa access has now been limited to 7-10am in the morning after your stay, which I found shocking that we paid to stay the night but then could only use the facilities for 3 hours in the early morning, less considering breakfast also falls in that window.
Positive section of review
The bedroom we had was a lovely size with a bath and shower. The bed was comfy, the bath filled quickly and the shower was hot and powerful. The staff were very friendly.
Negative section of review
The breakfast was a tad greasy for us.
Positive section of review
Clean & inviting room, comfortable bed. Staff very helpful & friendly Breakfast excellent, well worth the money
Negative section of review
Room was situated a long way from any facilities
Positive section of review
The property was very modern, the shower was powerful and facilities were as expected.
Negative section of review
The Wi-Fi was very poor films etc kept buffering. The mattress on the bed was too firm for me.
Positive section of review
Nice quiet room. Dinner and breakfast was lovely.
Negative section of review
The cocktails could have been better
Positive section of review
Room was clean, kitchenette
Negative section of review
Terribly complex security system for access, 40mins to work out initial access. No hosts on site. Room not like photos. Double foldaway bed too small. Very stale smell in corridors. Tiny window for fresh air. Public walkway directly outside window giving no privacy.
Positive section of review
Every thing perfect
Negative section of review
Nothing