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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
From the minute I arrived I was greeted by the most fabulous receptionist, her name is CELINE. She deserves a special mention as she was just so kind and helpful all weekend, nothing was too much and she answered all my queries. It was so nice to meet someone so helpful.
Negative section of review
Nothing
Positive section of review
Rooms were not only clean but sparkled. Great view from room 9 overlooking promenade and sea front. Quiet room. Excellent breakfast. Legendary sausages. Owners had invested a lot of money in new windows. In general very well-maintained accommodation.
Positive section of review
property is very nice and clean and had everything we needed. Location was great and was within easy walking distance from the town centre. Parking space was included which was helpful! Decor was nice, overall a really nice stay.
Positive section of review
Breakfast choices was average but tasty Nice to have spa facilities even though it was a bit dated. Staff was excellent . Polite and welcoming. Hotel settings good e.g. lounging area and terrace etc
Negative section of review
1.Some of the towels were in a bad condition, frazzled and torn but were still being laid out. 2. had issue with the bed. It was very roughly made and the mattress protector was half off the mattress, giving a lumpy effect The duvet was too small and haging out the bottom of the cover also giving a lumpy unkempt effect, and pillows just chucked against bed head. Overall univiting. Considering the main thing that your customer is paying for is an inviting and comfortable bed. However, bed was comfortable and we slept well. Shame about the look. 3.The room could have done with an armchair and a table. 4.Love JateCarpet was stained in full view and it didn't look like there was any attempt to clean it. Off putting. (312)
Positive section of review
Was given the disabled room which was very spacious. Nice location in city centre at a reasonable price. Liked that everything could be controlled through phone.
Positive section of review
The room was nice n cosy and on 2nd floor the location was OK buses regularly to Gloucester and northway
Negative section of review
Didn't really see any staff around only on reception .the prices at the bar was expensive the food truck only did hot dogs burgers pizzas ect
Positive section of review
Great the hotel takes dogs and there is a park very close by too
Positive section of review
Location was perfect for work. Gairloch was beautiful.
Negative section of review
N/a
Positive section of review
Grate location and fabulous food.
Negative section of review
Nothing.
Positive section of review
restaurant food and service