1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We absolutely loved our stay at treetops, the property was exceptional with stunning views. The hosts were lovely and very welcoming. We would highly recommend this property for anyone wanting to stay in what we can only say was stunning inside and out. We will definitely be going back, that's for sure. Thank you, Sorrell and Gavin, for your hospitality and for making our stay so enjoyable.xx
Negative section of review
There was nothing we didn't like. We loved every minute.
Positive section of review
Fabulous, healthy breakfast. I loved the dried fruit, and the oaty cereal.
Negative section of review
My room - 208 - was above the crew room with the porthole. Every morning at about 7.30am, the door was slammed every few minutes for about an hour. As a night person, I found this difficult. For about four nights I felt very sleep deprived. On day five I mentioned it to reception, and for my final two days it was slightly better, but still did a couple of slams at 7.30am each day. It wouldn’t be hard to put something round the door handle for that busy hour or so. I wouldn’t recommend room 208 for light sleepers. This was unfortunate as everything else was perfect.
Positive section of review
Location. Right next to the Arndale and 5 minutes from the train station
Negative section of review
Check in was from 3pm. I was waiting half an hour in the rain for someone to show up and let me in. The room was covered in water stains. I was out for 3 hours and when I got back it was to find the roof leaking and water seaping through the walls. I left early hours because I couldn't stay there (yes I tried contacting them but got no response for nearly all day). I asked for a refund and they refused saying I should have been grateful to get the property! Worst place I've ever been!
Positive section of review
Breakfast was good Very helpful and welcome Room clean and tidy
Positive section of review
It’s great the room and the stuff are sweet thank you very much
Negative section of review
Nothing
Positive section of review
Friendly and helpful staff. Spacious rooms.
Negative section of review
Unfortunately the swimming pool was not available for us to use, and very limited choice of breakfast
Positive section of review
Nice hotel, nice breakfast, good location.
Positive section of review
Location excellent.
Negative section of review
Food largely pub style. Food did not match menu description. Green curry with coconut rice had rice in egg and breadcrumbs, which was a problem for a person with a stated egg allergy. Triple room quite small- little room for 3 suitcases.
Positive section of review
Everything
Positive section of review
Location
Negative section of review
The bed very uncomfortable
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