1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were lovely.Near a Greggs and a few shops.You will need a car or taxi to get around.The staff were very welcoming but need help to bring the hotel up to a good standard.I think they try very hard.The beds and towels were comfortable and clean.
Negative section of review
The rats around the hotel outside.The smashed front window cordoned off made me hesitate going in.The bathroom was a little grotty and although tidy, it wasn't clean.There was dust on almost everything, black mould around the bottom of the shower enclosure and the mirrors in the bedroom needed cleaned.
Positive section of review
An electric fan would have been nice. A full size double bed too, but the one ne provided was still comfy and clean. The room was tidy and clean. The shower was functional and easy to use. Extra toilet roll was included, towels and beverages.
Positive section of review
The staff are fantastic. Location is beautiful. Food is fresh and well cooked. Rooms are clean and bright.
Positive section of review
Close to where my partner needed to be for work, and close to where I wanted to be for shopping
Positive section of review
fantastic place great manager and live music
Negative section of review
not a lot great vfm
Positive section of review
The location for St Georges Hall
Negative section of review
The facilities,the bed was like a childs bed from Ikea. Very low and uncomfortable, very thin mattress. No chair in the room. Very difficult for 2 people to get ready in. We arrived a couple of minutes early and "receptionist" made us wait outside until the exact time to enter.
Sutton Coldfield, United Kingdom
Positive section of review
The bed was so comfortable
Positive section of review
facilities & location
Negative section of review
bad signal affecting wifi, dirty cutlery
Stoke on Trent, United Kingdom
Positive section of review
Comfortable beds
Negative section of review
Wasn't accurate description about Ground or First floor flat. We expected a garden as in the picture. Please ask and confirm before booking.
Positive section of review
The staff