1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our room over looked the central courtyard, not a problem although reception implied we would be overlooking the car park so that was unexpected. However the courtyard has a nesting pair of oyster catchers which awoke us at 3.45am with their chirping, so we did not sleep well at all. I feel the hotel should have known this and avoided sending guests to that area of the hotel while they have nesting birds in that area.
Negative section of review
Breakfast was a shambles and nothing like what we had experienced in previous visits. They have removed the cooking station so I asked the Chef for a fried egg, but was abruptly and rudely told that I had to order it at the Table even though no one had explained this or asked us if we needed an egg or an omelette etc. I managed to get a waitress' attention and ordered a Fried Egg but had to guestimate when this would be arriving in order to make toast and get everything else from the buffet. By the time I got everything I wanted my breakfast was stone cold, even the sausages and bacon straight from the buffet were stone cold, as was the egg which had cooled at the table while I was getting everything else. Not impressed at all and definitely not as good as previous visits.
Positive section of review
Good location, two underground stations in the vicinity (one at 15min walk and the other at 5min). The property was clean overall. The fact that we shared the restrooms caused them not to be always tidy and clean but I can confirm that cleaning service personnel came regularly.
Negative section of review
The room lacked some basic and ridiculously cheap furniture that could have helped making the stay more comfortable and pleasant. An example: a nightable with a table lamp!
Positive section of review
The friendliness and service were exceptional and the facilities outstanding
Negative section of review
Nothing
Positive section of review
I didn’t like anything about property. It was filthy.
Negative section of review
Hygiene was awful. Glasses where not clean at all.
Positive section of review
Location brilliant. Domestic staff very friendly.
Negative section of review
Sofa bed has seen better days but only a minor detail with the facilities offered.
Positive section of review
Fantastic location for visiting the local area
Negative section of review
Sofa was uncomfortable
Positive section of review
Rooms refurbished neat and clean
Positive section of review
It was good no complaints
Negative section of review
Environment was quite
Positive section of review
Location to the beach
Negative section of review
It would have been nice to have access to the garden
Positive section of review
Central to amenities
Negative section of review
Very pricey breakfast