1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had the most perfect over night stay. The apartment is stunning. The owners went over and above to make sure we had a great stay. The drinks and nibbles that greeted us on arrival were a nice surprise! The next time we need to use Le Shuttle, we will stay again! 10/10
Negative section of review
Nothing!
Positive section of review
The location is great, just a short walk in to the town but away from any crowds. Ample parking and some nice walks nearby. Staff really helpful and friendly. Very pet friendly, and very reasonable fee for dog to stay with us.
Negative section of review
Basic menu at the restaurant. Decor in the accommodation areas could do with a refresh (they're clean but things like paintwork needs touching up) but the communal areas are nice. Price seemed a little high for the standard of room, althouogh that may be just the going rate for pitlochry.
Positive section of review
Beautiful spot nestled on the a littl stream. Lovely old building with stunning bar and resturant area. Located in the beautiful Village of prestbury.
Negative section of review
Unfortunately the smoke alarm was triggered in the ealry hours of the morning. This woke up all the guest. It is frustrating when people try smoke/vape in rooms.
Positive section of review
The location is beautiful, very peaceful and quiet. The breakfast was ample to set us up for the day. Nothing was too much trouble for the owners.
Negative section of review
There was nothing that we didn't like about our stay.
Positive section of review
Excellent location. Room stunning good value for money friendly and helpful staff. .Will definitely be going again . 10 out of 10
Negative section of review
N/A Ok
Positive section of review
Rooms are very tired, old and worn everywhere
Negative section of review
Water damage everywhere, bathroom old worn and very dated
Bourton on the Water, United Kingdom
Positive section of review
Beautiful location and quirky
Negative section of review
Cobwebs all over the room, carpets didn’t look they were clean, doors didn’t close properly, shower was useless. First room had a strong smell of damp - so we asked to be moved
Positive section of review
location and cleanliness
Negative section of review
breakfast very ordinary and not worth the price.Parking is very expensive, as much as £50 per day!
Positive section of review
Everything
Negative section of review
Nothing
Positive section of review
Location.
Negative section of review
NOT the room they advertised. Only one bathroom not 2. No seating, No table, No washing machine, No tumble dryer, No desk or Seating Area as was advertised. Very poor state of repair (damage to walls and worktops, stains on sofa etc.) Smelt of damp and mould REALLY BAD, damage everywhere like marks on walls and holes in them, VERY dirty. Carpets dirty with multiple stains (looked like poo stains), Toaster didn't work, Pans and hob burnt , Food left in Freezer and dirt behind it that looked like it had been there for months, Mould in Shower which didn't work properly, toilet had stains, only half used toilet rolls left, water damage from leaking skylights, cooker old and stained. Rang agent immediately but of no help at all. Booked one night to go to a concert having just come back from a Spanish holiday so had to put up with it but had to washed ALL clothes on return home!! YES THAT BAD. Tried to complain to agent on arrival but no help at all, contacted them again on my return but with no help just fobbed me off with saying he would send me an email address for me to write in to but never sent it., complained to Bookings.com but only given a 10% refund as the owners refused to reply to them. Avoid please. Worst I have ever seen not fit for animals.