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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Located on the front just a ten minute walk from the main shops, Eric Morecambe statue and winter gardens theatre. I stayed for three nights. The main road outside is free to park although it was quite full at the weekend I went but there are plenty of spaces. Both of the owner's were friendly. I was taken up to my room on arrival and told how to lock and unlock the front door to the hotel using a fob key. Breakfast was mixture of self service and food cooked to order , lots of choice and everything was delicious . Room at back of hotel was medium size but big enough for me as single occupant, nice comfortable double bed and plenty of drawer space. Shower had plenty of hot water and room and en suite were very clean. Quiet location as well, I would recommend this hotel , good value for money.
Negative section of review
Nothing.
Positive section of review
Excellent wheelchair access for Me, rooms were well laid out. Shower was brilliant, staff were extremely pleasant and very helpful. Breakfast was amazing. Definitely 10/10 for this hotel. 100% recommend and will definitely make this our regular place to stay.
Negative section of review
Lack of usb ports and shared parking area and payment needed for parking
Positive section of review
Great location in heart of Wells. Friendly staff, good sized room.
Negative section of review
Limited assortment for breakfast.
Positive section of review
Loved it so so nice woukd 100% stay again no faults
Positive section of review
Location is very convenient to Gatwick airport.
Negative section of review
Price is very high. Nothing special with the place. Also only had one shower cap when the room is for 2 people. With the price paid for our stay, you would think that there will be enough for both of us! Only realised there is only one when we were getting ready early next day, no time to ask for additional one. The facial tissues in the bathroom also looks like, a lot were taken out and then put back in, so didn't look very hygienic.
Positive section of review
Very pretty location but extremely run down.
Negative section of review
The property did not meet basic cleaning standards It was very difficult getting access to the property the phone number sent by Sykes Cottages was incorrect
Positive section of review
The location was central and easy to find
Negative section of review
Very dated, no window in the room and the room was very stuffy with only a couple of tiny towels and 1 small pillow each, bathroom needed some TLC the shower was pretty poor also. Definitely not worth £300 for two nights!!
Positive section of review
The staff were very welcoming.
Negative section of review
A solid door on the bathroom instead of glass would be good.
Positive section of review
Friendly staff and great food
Positive section of review
Location
Negative section of review
Impractical shower