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2
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Brighton & Hove, United Kingdom
Positive section of review
The property is ideally situated in the city centre within easy reach of many shops, train station, cafe’s and restaurants. The staff were superb! Very friendly attitude and extremely helpful and polite - a credit to the IBIS brand. Although a little more basic than some hotels i have stayed at, it was extremely clean with a modern feel to it. The breakfast buffet was really good with a great choice of hot and cold items to choose from. I didn’t eat at the hotel in the evening so cannot comment on the menu. The bedrooms were very clean with an immaculate bathroom “Pod” which contained all of the amenities including an excellent walk in hot shower (but no bath). There was a couple of lifts just around the corner from reception but one was unfortunately not working which could mean a bit of a wait sometimes (especially at breakfast) as the hotel was quite busy.
Negative section of review
The one down side for me was the bed. Not ideal for those who like a softer option. The mattress was thin and very firm.
Positive section of review
Free street parking outside. Light and comfortable. We'll heated. Modern sash window that could be opened. Good shower. Comfortable bed. Great breakfast. Quiet. Morrisons and Tesco very close. Quick walk into town.
Negative section of review
Nothing. All good
Positive section of review
You never really know what to expect, but this was lovely to walk in to. Nicely presented, very cosy and welcoming and spotless too. Arrival arrangements all very smooth and stress free. Peaceful and tucked away.
Positive section of review
Location, parking, large reception, bar and lounge, toilets, food, views, cleanliness, spa facilities
Negative section of review
Revolving in reception doors broken, telephone not working in room, poor communication from staff e.g telephone fault inspector suggested a change of room but never came back, breakfast staff had us down in a different room that was never offered. no central heating in room and small portable rads instead, additional costs for spa, additional costs for robe and slippers that were not delivered to the room, had to search for the slippers hidden in top treatment room.
Positive section of review
stay here whenever I go away for work and it is always clean and comfortable and breakfast is good.
Negative section of review
nothing
Positive section of review
Breakfast was exceptional and delicious.
Negative section of review
n/a
Positive section of review
staff were very pleasant and helpful
Negative section of review
Single rooms are far too small and they charge the same price as a double room, if travelling alone, book for 2 Hot water was in short supply, Luke warm then cold. breakfast was £22, bland, a bit boring and warm.
Stansted Mountfitchet, United Kingdom
Positive section of review
Very clean lovely food
Positive section of review
Clean and friendly
Negative section of review
Room could do with a fridge. Would have like to have the option to NOT have buffet breakfast as it cost £20 and only wanted a small thing from the menu.
Positive section of review
Location good
Negative section of review
Place toosmall