1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was not given any breakfast even though I paid extra for it. I wrote to the host and informed him that I was leaving early each day and would require breakfast before 7:30 am . the host said the he would accommodate my request. I asked again on arrival and thismtime he changed it to a packed lunch which was to be left out for me each morning. I did not receive any packed lunch on both mornings and complained to the hosts assistant.
Negative section of review
Breakfast starting at 8:30 am is far too late for visitors or business folks. I would like to have had the cost of the lunch deducted from my bill.
Positive section of review
I had travelled to go to a funeral so I was not in a happy state. The staff were amazing and changed the room I had been allocated to a much quieter room. I have stayed here several times, it is very convenient for the M4/M5 the staff are always lovely.
Positive section of review
Perfect location to spend for the night at matthew street as it was seconds walk to the fabulous bars around.
Positive section of review
Every thing great value for money had everything you need and more.
Positive section of review
Fairly near to Gatwick. Bus shuttle but stops at 9pm
Negative section of review
Food wasn’t great. Towels like sandpaper
Positive section of review
Dinner in hotel was excellent with very good service
Positive section of review
the apartment was spacious and well equipped
Negative section of review
Very difficult to know how to check in/access the apartment as there is no reception or signage anywhere - the building is mainly residential. I eventually found a message on my phone with a mobile number I had to ring for someone to let me inside. Apartment was very noisy at night as the walls are so thin.
Positive section of review
Location good
Negative section of review
Bed very uncomfortable
Positive section of review
The location
Negative section of review
Lack of hot water and after several discussions with the reception guy he moved us to another hotel from the group from across the street.
Positive section of review
location.
Negative section of review
unfortunately when we arrived we were told because of the weather they had issue with power sockets. no lamps and no tv worked. So we left and stayed somewhere else.