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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fabulous hotel and very friendly staff. I have stayed here a few times now. Always in a different room / suite. Prefer the upper floors to the basement where I stayed this time. Due to poor views and aircon unit noise.
Negative section of review
Basement rooms are accessed externally from main reception. They just don’t feel as decadent as being inside the hotel. Large suite with a spare empty room devoid of any furniture and access through empty room to bathroom. What I didn’t like was the sound of what I thought was a washing machine all night long adjacent to the room. But what is in fact air conditioning units outside of the windows. The views from the windows whilst allowing light from outside inwards. Unfortunately looked out onto hotel junk and a step ladder. Looking out onto plants would be far nicer.
Positive section of review
Stayed before, nice big room with bath this time, which I prefer. The girl on reception was very helpful as I had booked the 1st floor, but I prefer the 2nd. It was no problem for her to change that.
Negative section of review
Nothing
Positive section of review
Breakfast was average not exceptional as advertised, the couple that run the guest house wee friendly
Negative section of review
Bed was horrendous mattress was very uncomfortable, shower didn’t work properly (pressure of water was low) our room looked nothing like the advertised room on the website. Really disappointing and had to walk up several flights of stairs to finally get to it .. exhausting!!!
Positive section of review
Comfortable, clean, good location, friendly staff, not too far from city centre. Lovely breakfast .
Negative section of review
Nothing
Positive section of review
Location good. Thirty minutes walk from West End. Pubs and Restaurants nearby. Accessible by tube.
Negative section of review
Room was very small. Few facilities in the hotel. Everything was automatedd from check in and check out to maintenance queries. Not a lot of staff
Positive section of review
Continental breakfast was good but coffee was only ok.
Negative section of review
Coffee
Positive section of review
Very friendly service, the host was extremely helpful.
Positive section of review
Perfekt location. Love the kichen. Great staff.
Positive section of review
Ideal position for the town and port
Negative section of review
No handrail on stairs- an accident waiting to happen!
Weston-super-Mare, United Kingdom
Positive section of review
Location and car park
Negative section of review
Room was small