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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I recently had the pleasure of staying at "The this flat and I can confidently say that the service was nothing short of extraordinary. From the moment I arrived, The check-in process was seamless, and the concierge provided invaluable recommendations for local attractions and dining options. Throughout my stay, every request was met promptly and with a positive attitude. Overall, the flat exemplifies what exceptional service should be. I highly recommend this apartment to anyone looking for a memorable stay where the staff truly cares about their guests. ⭐️⭐️⭐️⭐️⭐️ --- Feel free to modify any part of it!
Negative section of review
Nothing
Positive section of review
The rooms are quite spacious, very comfortable. So are the beds Breakfast is amazing, with lots of of options Reliable wifi Staff was kind and nice and willing to help, which I appreciated since I arrived really late and with kids that needed to rest very badly
Negative section of review
While the location is very close to city center, parking in that area is simply impossible, especially if you arrive late at night. After one hour roaming around trying to, I had to leave my car in some mall parking lot and I ended up getting a ticket Quite pricey, but just like everything in Inverness
Positive section of review
Decor, cleanliness of our room was excellent with local art picture on wall could even see cathedral tower from our window. Close to Delamere Street carpark. We had all meals in the pub on ground floor great Freedom breakfast. We would definitely stay here again.
Negative section of review
Bed was a bit hard and a lift would've been welcome. Would request a room on a lower floor when we come again
Positive section of review
The counters of the breakfast area were not looked after , there was a lot of rubbish/. Spillage on them . He did clear some of the tablets BUT everyone of them needed a clean wipe. (Sorry wrote it in wrong box )
Brighton & Hove, United Kingdom
Positive section of review
Great location,, in front of the beach, grate views of the sea from room and restaurant area,,, good breakfast,, lovely breakfast area…amazing staffs, big shout for Jaron and dean,,
Negative section of review
Swimming pool wasn’t great, pretty small for a big hotel like this,, very small steam room and sauna room,, after 5pm is not a good idea to go there ,, too crowded and noisy,, pool area wasn’t clean enough,,
Positive section of review
Location is fantastic and it was wonderful to be able to walk back here after the concert.
Negative section of review
It’s a beautiful hotel, but it needs some money investing in it. It could be stunning, but it’s very tired and worn inside. The pigeons were a bit of a nightmare outside the room and the light flooded in as soon as it was Dawn.
Positive section of review
Very convenient location, very clean facilities. Very helpful manager - John.
Positive section of review
The room is big and the electrical is useful and enough.
Negative section of review
The bath in bath room is broken, the light in toilet is broken.
Positive section of review
Fabulous room and en-suite. Comfortable bed
Negative section of review
No hot breakfast
Positive section of review
Location was reasonable
Negative section of review
Blocked sink and despite asking for it to be sorted in the morning nothing was organised. Beds were really uncomfortable. No mirror on the dressing table. No one cleaned the room during our stay.