1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room - Ultra clean, adequate for our requirements, towels fantastic, bedding nice crispy and new feeling and all the makings for tea and coffee plus water. Toilet/Shower - Nice an clean, everything we needed including bath robes, toiletries and slipper in the cupboard. Breakfast - Absolutely top notch. We booked in a rush and thought the breakfast may have been continental BUT nothing was too much trouble. I had full English, with toast and nice toast !! My missus had scrambled egg with smoked salmon. Also, all the accompaniments, cereals and jam/marmalade. Tables set out nice and extremely clean. Staff - Superb - Met David in the evening and Aidrian (hope I got that right) the chap in the morning ultra helpful and ultra frindly.
Negative section of review
The only downside (if you could call it that) was the parking. We are old-sh ! and I would normally use a PC/laptop and read everything. We booked via a mobile phone, which we ticked parking and would have thought there should have been some comment, as it is on street parking which the Council (not Brindley's) charge £17.50 up until 1200 the next day. BOOKING .COM should be more transparent about this, it wouldn't take much to add an asterix or comment next to parking. £18.00 down the road at the cricket ground for 24 hour parking.
Positive section of review
The staff were very friendly and helpful in giving information about the local area. The food was very good and reasonably priced. The hotel grounds were excellent with plenty of walks for our dogs. The vision and the style. This hotel will only get better as the owners develop it further.
Negative section of review
Minor things but detail is important. Phase the dining bookings to ease the workflow. Salt and pepper pots for every table and a black pepper grinder for the restaurant. Glasses in the dining room for fruit juice at breakfast. The mattress was comfortable but the bed frame was very noisy (room 14).
Positive section of review
The hosts were really friendly and welcoming. The location was superb. We especially enjoyed playing darts. The iced water was a godsend in the warm weather. Plenty of choice for tea and coffee etc. Everywhere was clean and tidy. Plenty to do in Tintagel and the surrounding area
Negative section of review
Only downside was the TV didn't work. But that was just the location. The hosts did their best to get it to work. There was plenty to do without it though
Positive section of review
Very comfortable and stylish hotel, nicely located just off the A9. Good sized bedroom, with large comfy bed and everything you need. Evening dinner was superb and was presented by friendly, attentive staff who were only too willing to help.
Negative section of review
Nothing at all. Everything was topnotch
Positive section of review
Amazing staff. Helpful and smiley. Makes such a difference.
Negative section of review
My parents are elderly so as there are blocks or rooms they were not in same place as restaurant. But very minor inconvenience.
Lytchett Minster, United Kingdom
Positive section of review
Amazing views and such a beautiful location.
Negative section of review
It’s tired and could do with a bit of TLC
Positive section of review
Great location and easy parking within reach
Positive section of review
Good Location, good apartment
Negative section of review
Told hosts eta and still had to wait 20 minutes for keys to be dropped to us. Asked if there was parking before we got there and host said opposite in The Arena car park. This is not the case!
Positive section of review
Nothing - very dangerous
Negative section of review
I want to advise on the issues – • Location of the Property meant that there was a horrible smell 24 hours a day • Location of the Property unsafe to walk in as in alley way and not lit properly • Rats in the alley way leading up to the property • Bins in the alleyway leading up to the property • Damp Carpet when walking into apartment in the hallway • Unable to open Bedroom Door from inside due to broken handle – we were trapped in the bedroom until my daughter opened the door from outside – terrifying • Bedroom handle not there and where it looks like it’s been fitted it’s very sharp • Damaged living room door • Living Room Door handle fell off on to daughters foot • Smoke alarms disconnected in bedroom and living room • Wire/cable in living room – unsafe as not sure if live • Freezer not in use and all frozen over • Fridge not working properly- not cold enough • Draught coming through all bedroom and living room windows • No hallway lighting • Hardly any cutlery/crockery • No internet connection • No tv viewing available • Free view not working • Owner not contactable to resolve issues
Saint Helier Jersey, United Kingdom
Positive section of review
Location and food
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