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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This apartment was self catering. Location was perfect for me as I was meeting up with friends living round the corner. Good location with easy access to London via tube. Apartment very compact. It was fine for me as I was on my own, but a bit crowded for a family. It stated a garden view but there wasn’t much of a view at all.
Negative section of review
Maybe clearer instructions on where the studio flat is. I got a bit scared going into it the first time as there are other apartments in the building. I know the keys opened that flat , so it was obviously the right one, but I would have liked to feel more confident. Didn’t find the Wi-Fi worked very well.
Positive section of review
I was very surprised by this hotel on my visit and that was because the rooms and bathrooms looked recently refreshed and were lovely. The food at night was also lovely and the breakfast the following morning was very good and with everything on offer you could want to start your day.
Negative section of review
The only issue with this hotel is that I did not state that I was travelling with someone elderly who would struggle to walk up many steps and there a few stairs in this hotel. Unfortunately no lift exists however all the staff were happy to help out with any bags that needing taking to the rooms which was very helpful.
Positive section of review
A very clean and comfortable room. I had a great sleep and the staff were very helpful and friendly. The bathroom was a good size with a bath and a phone! I loved the old artefacts in the hotel from 1840.
Negative section of review
The room numbering is a bit confusing just due to the age of the hotel.
Positive section of review
Excellent value for B and B. I was on LEJOG cycle trip and close to NCR and safe dry storage for bike was excellent. It met my key requirements so well.
Negative section of review
Not a major issue but the hotel did not serve alcohol and the menu was vegetarian!
Positive section of review
Location is great, everything we need right outside the door. Staff are pleasant and the facilities are clean and well kept.
Negative section of review
A noisy ''bed-neighbour'' one of the nights and mornings but hey that cannot be helped. Lagan is good!
Newcastle upon Tyne, United Kingdom
Positive section of review
Breakfast was amazing as part of the deal. Very impressed with the food and service there.
Positive section of review
Amazing staff exceptional customer service , very good evening meal food
Negative section of review
Just need to put light weight duvets on the beds too hot
Positive section of review
Nice room, good food and friendly staff - a perfect stay!
Stratford-upon-Avon, United Kingdom
Positive section of review
Rustic historical building
Negative section of review
Old carpets, out dated gym and swimming pool