1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely nothing, it is a disgrace and should not be on your web site. I will not use you again Spoke to three people entering as to how to contact someone. Told no one was At the property. The place looked like "doss house". [ˈdɒshaʊs] noun doss-house (noun) "a cheap lodging house for homeless people and tramps."
Negative section of review
Filthy from the outside, dirty windows, dirty net curtains at windows, doorway overgrown by bushes, garden totally overgrown. Porch filthy. No information as to how to gain entry or contact anyone. Stone falling off window frames. TOTAL DISGRACE THAT YOU HAVE THIS IS ON YOUR SITE. The whole place gave me the creeps and I felt very uncomfortable
Positive section of review
Clean, comfortable room with a huge comfy bed. The food was excellent and the staff were very welcoming. Will definitely be back and highly recommend.
Negative section of review
The room was a little warm. However there was a fan supplied, so soon cooled when switched on.
Positive section of review
Excellent value and great location for stadium etc. tram stop behind hotel. Great parking just factor in £5 extra for each day. Very quiet.
Negative section of review
Older property and reception is down stairs.
Positive section of review
Size of the apartment was ideal and location brilliant. Couldn't open the blinds. It would have been a nice view
Positive section of review
Nice and clean Lovely surroundings Staff were so friendly and helpful Room was perfect
Negative section of review
There is nothing bad to say
Positive section of review
Great facilities including pool, table tennis and kitchen
Negative section of review
Room was quite small for 2 people (and it was actually for 4 people with two bunks)
Positive section of review
Location is excellent
Negative section of review
There was an issue with the voucher we were given for a drink because we chose not to have our room cleaned. We were given two vouchers for each date. I must have handed the voucher with the wrong date in on the first night but it was accepted. However on the second night she would not accept. I explained that I should have been pulled up on first night that the date was wrong. However because it was accepted that left me with another voucher which had wrong date. A little annoying as it was a mistake on hotels part.
Positive section of review
nice big room, clean
Negative section of review
the room was so hot,the heating was off, literally on ground floor but boiling, and I was staying there to get my makeup done for my wedding, felt like I was melting all night and all morning
Positive section of review
Location and room
Negative section of review
Extractor fan permanently on in bathroom
Positive section of review
Clean, modern
Negative section of review
We got FROZEN food at the restaurant after waiting for 45 minutes when there were only a few other people in there. The lamb was an actual frozen clump, sized like a tennis ball. The green curry was just warm enough but obviously from frozen state as well! The pizzas are also cooked from frozen. We were compensated for the frozen food and a little bit extra, although most of us lost our appetite and didn't eat much. The bill was 120 pounds and we got 50 refunded. We also were served rose wine instead of white wine, and didn't get a new one even after complaining about it. There were also loud construction noises in the building next door, since they were building a new hotel next to this one, so we woke up at 7:30 the mornings we left the window open.