1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I booked the hotel for my husband and son as they were going to Carnoustie to play golf with others from their golf club. They went up the day before their tournament was starting. They loved the hotel and ate in the restaurant in the evening and for breakfast the next morning. They loved the food and would definitely stay there again.
Negative section of review
My husband recommended the hotel to a friend but unfortunately dogs are not allowed.
Positive section of review
Clean and well equipped room, friendly staff , good selection for breakfast and an excellent location 5 minutes walk into Sudbury Town Centre.
Negative section of review
Our room was up quite a few flights of stairs in the main building probably best to specify a ground or first floor room next time.
Positive section of review
The staff and morning meals were terrific. Room was spacious and clean but I would have booked a room facing the water to enjoy the view
Negative section of review
The only negative issue was the shower, it requires a non slip mat in it
Positive section of review
Superb accommodation in convient location, wood definitely stay again
Negative section of review
Could maybe do with another couple of bins (just 1 in the kitchen) and a lock on the bathroom door
Positive section of review
Very friendly staff, close from underground
Negative section of review
Pillows were hard as stone, they need to be replaced, sink in the bathroom was tiny. Very hard to use
Positive section of review
Fantastic views and very good restaurant
Negative section of review
No draw space no coat hooks
Positive section of review
Clear information with pleasant staff
Negative section of review
Hotel a little dated. Some refurbishment needed
Positive section of review
Location and food
Negative section of review
No phones in the rooms and we need to go down to ask for a service.
Positive section of review
good room quiet
Negative section of review
no cask bitter, breakfast was o,k, but not outstanding
Newcastle upon Tyne, United Kingdom
Positive section of review
Location
Negative section of review
Rooms were really old, dated and smelled . The carpets are grim and the fittings are all old. Staff were fabulous. Food was not great.