1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel structure looks as though it has been lifted from an alpine reort - very dramatic. Staff were very attentive and welcoming. The bar menu offered sandwiches that turned out to be a huge meal consisting of six sandwich quarters, french fries and coleslaw. Very good too. The room was small but with a big, comfortable bed and a good sized bathroom that had plenty of space to store washbags etc. The walk in showere was excellent with a 'rainforest' showerhead and a hand held one. Towels were thick and absorbent. Toiletries available if you needed them. The tv was typically large and with a good number of channels. The room overall was spotlessly clean. The bar space was large with an atrium style high ceiling. Outside were lots of tables and chairs on the south side, in the sun. The car park around two sides of the hotel was very big. Breakfast was also enjoyable with a good range of hot and cold offerings and good value at £15. The waiting staff were very attentive.
Negative section of review
The water seems to be very hard and the English Breakfast tea bags in the room were a bit weird tasting and with a hard water scum in the mug. The tea served at the bar was perfectly ok, so maybe it was the pots of milk in the room? I hope it wasn't anything to do with how the mugs had been washed! Shame as we needed them first thing in the morning and we had to throw them away and wait for breakfast for a decent first drink of the day.
Positive section of review
Exceptionally clean, comfortable and food! More importantly the Miguel and his good lady wife as hosts, super friendly people. This stay was because I was attending a wedding but I will at some point be a returning guest. It is perfectly located to exploring the beautiful countryside and other places of interest
Negative section of review
Absolutely nothing at all.
Positive section of review
Good for a short stay. A TV in every room . Pub across the road with good food, and excellent Indian restaurant 1.5 miles away. Easy access to the Broads and Norwich. Plenty of off street parking .
Negative section of review
Very creaky floorboards, especially in the kitchen, which became a bit annoying after a while. A good first impression inside but actually getting a little shabby in places, although all very clean. Wash basin in bedroom 1 slow to drain, needs some drain buster. Dishwasher needed more rinse aid and salt but there wasn't any. A cupboard or even a shelf for food packets/tins/bottles would be useful in the kitchen. All minor things which wouldn't stop me staying again.
Bury Saint Edmunds, United Kingdom
Positive section of review
Lovely period building with nice bustling bar and restaurant area. Front of house areas felt upmarket, unlike rooms.
Negative section of review
Our room was filthy - genuinely every surface was very dusty. We stayed two nights and I wrote the feedback card and left it out for them to resolve, stating how unhappy we were with the cleanliness of the room. When we came back the card was gone but no additional cleaning had been done, and nobody came to speak to us. I didn’t want to open the blinds as they were so thick with dust. There were also hairs in and around the bath. The room was very dated, with stained desk chair and very old television etc. No fridge or minibar. I would not stay again considering the cost of the accommodation vs what else is available. We attended a wedding and other guests had stayed at the Premier Inn a 5 min walk away, which offered a cleaner, more modern room at almost half the price, with breakfast included. Stay there and come to the Angel for a drink in the bar or dinner in the restaurant perhaps. But definitely don’t stay. Overall it felt like the people in charge had clearly not recently stayed in their own rooms.
Positive section of review
ideal, in the middle of Dartford with parking. Good breakfast included Friendly staff
Positive section of review
Great selection for breakfast, from fruit, cereals to full English.
Positive section of review
Great place, everyone very kind, Kevin in particular
Negative section of review
Everything fine
Positive section of review
Very clean and host was very helpful
Negative section of review
Love location - disliked nothing
Positive section of review
For what I paid it was good value
Positive section of review
Good location
Negative section of review
Breakfast choices were poor for the cost of the property and all self service which was disappointing
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