1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was excellent in the centre of town with its own parking place. The flat was clean and well presented with plenty of tea coffee provided. I found the bed very comfortable and the shower was lovely. The kitchen was quite well equipped. The staff did their very best to put problems right, very helpful, keeping me informed by text.
Negative section of review
Unfortunately the boiler had stopped working and so we were without heat the first night, heaters and blankets were provided for the second night and on the third day the boiler was fixed. The staff were excellent in trying to get the problem sorted. Some of the photos showing the interior of the flat are out of date, as is some of the information in the welcome file. I think a small freezer would be useful, and a smaller frying pan
Positive section of review
The apartment is really big, with impressive rooms, high ceilings, nice antique furniture and wonderful curtains. A lot of supplies, like cleaning stuff, toiletpaper etc. It was also really quiet, no disturbing neighbours etc, so we could work and sleep very well in the apartment.
Negative section of review
It feels like walking on the wooden floor in the biggest bedroom might lead to some inconvenience for the neighbours below
Positive section of review
It was a lovely and quite peaceful place, the staff were all lovely, the views, fresh air there is outstanding, i will be going again most definitely
Negative section of review
The people the views the food the fresh air
Positive section of review
Very interesting old building. It can reimburse better and would be nice have lunch or dinner there
Negative section of review
Nothing just need doing up
Positive section of review
Very clean and great location. Well equipped for its size.
Negative section of review
The bathroom needs some maintenance. The toilet seat is coming off and there is a leak under the bathroom floor so water disconcertingly squelches up between the tiles. The third bed is a VERY uncomfortable sofa bed and although we were told bedding would be provided this consisted only of a pillow and duvet with no duvet cover or bed sheets! The flat really isn’t big enough for 3 people.
Positive section of review
Handy as sister’s wedding party was held there.
Negative section of review
Bit noisy with people in the garden smoking.
Positive section of review
Staff very pleasant Location to Kew gardens
Positive section of review
Amazing As Always. Staff Are Very Friendly
Negative section of review
Nothing.
Positive section of review
Proximity of hotel to Terminal 2
Negative section of review
Cost of evening meal. Food was good but very costly. Drinks are costly also
Positive section of review
Very good
Negative section of review
N / A