1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Large hotel on the outskirts of Harrogate. Staff were all very pleasant, professional and accommodating especially check in staff and the main breakfast waiter. GF cereal and toast available.
Negative section of review
Parking charges, car park poorly lit and car park quite tight.
Positive section of review
Lovely welcome from Sian. Great location and spotless accommodation. Great Welsh breakfast. Will definitely return.
Negative section of review
Nothing we didn't like. As this review requires three sentences still nothing we didn't like. Guess what still nothing we didn't like.
Positive section of review
The location and character of the cottage. The facilities and comfort. The decor and the treats.
Negative section of review
There was nothing not to like.
Positive section of review
Room is lovely and the bed was super comfortable. Good powerful shower and all clean and tidy.
Positive section of review
Awesome friendly and helpful staff. Clean and comfortable. Excellent value, would stay again.
Positive section of review
Excellent location, close to everything and lots of parking.
Negative section of review
The bathroom facilities (especially the shower) were pretty lacking, and the bed wasn’t very comfortable. You had to specifically request housekeeping, which is fine, but they did not attend to our room when we specifically asked for it, so we did not have any housekeeping on a three day stay.
Positive section of review
Friendly staff. Clean. Good value for money.
Positive section of review
It was central to everything
Positive section of review
Nothing, please read below.
Negative section of review
My room did not have any windows, this was not referenced in any information on booking the room. The smell of cigarette smoke was very strong and seemed to be pumping out of the air-conditioning unit. The temperature in the room must've been around 25°C despite there being air-conditioning. The air-conditioning could not be controlled! I raised these with the owners and this was their reply: Dear Robert we are sorry we will not do refund for you because thoses reasons, 1- no one was in your room before you coming unless the house keepeer organising your room and all of them un smoking 2- you didn't inform the Reception man about those problems he was able to go to check your room and give you another room in case he found any problem in your room and in the same for the heating 3- you accept to stay in the room and for us we don't have any problems like nothing happend as you didn't complaint or say any thing during staying inside the room Thank you Ramy Kind Regards, ramy You MUST NOT stay at this property.
Positive section of review
Nothing
Negative section of review
Room was chlostrophobic . No room to swing a cat. No shelves , no bedside table , no floorspace at all. Had to lift my suitcase on and off the bed to create floor space. Bin was never emptied in 3 days.
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
