1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was excellent and most of staff very obliging. Would be nice if the facility offered a comfortable lounge/bar where you could sit with a drink and enjoy the view. Also the menu provided from midday to 9pm was not very varied and seemed to be mainly fast food not for older guests.
Negative section of review
What I definitely didn't like was, having paid a large amount of money for a two week stay that even though I have a blue badge it was an extra £15 per 24hours extra!! On top of this it cost us more money on Taxi's to take us to railway or bus stations, as couldn't move car incase we were unable to get back in parking garage and the alternative was a multi storey approximately quarter mile away NOT for the disabled.
Positive section of review
the hotel is lovely , fresh and modern and very clean . I have stayed in many hotels in the UK before and this was by far the best I have ever stayed in.
Negative section of review
Just a small note , there was a bit of a smell on the terrace ( probably to do with the excess rain ) , definitely to do with sewage of some description but this did not in any way spoil our stay.
Positive section of review
Staff were all exceptional - friendly, helpful and courteous. Breakfast was excellent. Bedroom was large ad spacious.
Negative section of review
The hotel was clean and neat but maybe a little tired, needing some work in some areas. My room overlooked a corrugated roof which was a little disappointing but not certain what other views were possible... Loud traffic overnight
Positive section of review
The property was dark and unwelcoming.
Negative section of review
The ground floor room was dark, the curtains were dusty and marked. The shower was mouldy. The only hanging space was a under stairs cupboard which had 4 foot deep of hanging space and was cobwebby and dank. The ceiling had water marks from previous leaks. The entrance door lock stuck and we had to get the chap on reception twice to release it so we could lock the room. Externally there were unkept bins and gardening equipment left strewn around.
Positive section of review
nice place, location. close to beach
Negative section of review
tv kept turning on by itself during the night
Positive section of review
Great location and decent standard.
Negative section of review
Two toilets and one shower between 5 rooms is ok but not ideal. Very busy road so noisy. Ok for some but not for everyone.
Positive section of review
Host & communication excellent
Positive section of review
Facilities food location etc
Negative section of review
Price and lack of bathtub.
Positive section of review
Breakfast was good.
Negative section of review
We had to pay to use the pool. If you show pictures of it on the booking I expect the use of it be included.
Bourton on the Water, United Kingdom
Positive section of review
Location
Negative section of review
Dead rat beside smoking area
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