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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The grounds were lovely, reception area was nice. The bar was open, but no one there to serve us a drink and when I asked if there was food available, it was just sandwiches. That's not a problem, but it did feel like there wasn't really anyone to make us sandwiches and the welcome could have been warmer.
Negative section of review
The walk to the room wasn't hoovered, our bathroom bin hadn't been emptied and sanitary towels were in the bin. Red hot water from the tap but the shower was just about warm enough. We could hear everything from the room above, which was a surprise. The cooked breakfast was awful. I would strongly recommend anyone give this a miss.
Positive section of review
Lovely house in amazing surroundings, with fantastic hosts. Well equipped kitchen with a washing machine. Good and tranquil location with nice views of the gardens and the main house. Comfortable beds.
Negative section of review
Everything was great!
Positive section of review
The setting is stunning, we saw several deer in the garden from the terrace. Staff all helpful & friendly but not intrusive. Breakfast choices were superb. Thoroughly enjoyed it. Will be back.
Positive section of review
Location perfect. Breakfast was lovely, lots to choose from and very fresh. Also had a bath which is a big bonus😀
Positive section of review
The location was very convenient to St Pancras station; just a short walk. The room was clean and well equipped.
Negative section of review
The room was very small and cramped once our baggage was installed.
Positive section of review
Very frienfly staff. Very comfy beds and spotless clean rooms. Great car park.
Positive section of review
The appearance, good room size, comfortable bed
Negative section of review
We had to wait on a staircase to be seated in the restaurant for dinner and breakfast. I found it very unsafe, as someone walking down the stairs could have knocked in to you. The food wasn’t as good as I expected for fine dining. I ordered poached eggs at breakfast and they were almost hard with cold white toast. I’ve had nicer breakfasts in less expensive hotels.
Positive section of review
Cute/quirky and unusual, view from bathroom
Negative section of review
Main room/bedroom quite dark and no view, very small window
Newcastle upon Tyne, United Kingdom
Positive section of review
friendly, helpful staff
Negative section of review
bar closed very early spa jacuzzi too hot
Positive section of review
Good location
Negative section of review
Noisy and a bit dirty