1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
good internet - in the city center - Electric in the near of the bed - the let me wash my clothes for free
Positive section of review
Location was good for where we needed to get to. Beds were comfortable, and there was no road noise
Negative section of review
We had a club room which was very tired and much smaller than expected. Only big enough for one chair. Small changes could improve the overall quality of the room. Such as making sure that the curtains are not hanging off, changing the shower heads and making sure that what's supposed to be in the room is actually there. In the Executive Lounge the coffee machine was obviously not working but not attended to without us having to ask for it to be filled up. The hotel rating leads you to expect more all round than you actually get.
Positive section of review
Great location, lovely views, easy parking, great food and staff extremely friendly and helpful.
Negative section of review
Nothing.
Positive section of review
It was nice to have a picnic bench outside the bungalow as we were able to eat outside.
Negative section of review
The property was advertised as having free WiFi, but you only get 2 hours free. After that, there's a charge.
Positive section of review
Fantastic location, lovely place with a nice sing we used for a drink before bed
Positive section of review
Location. Just outside the city walls, and right next to a bus stop.
Negative section of review
Some minor plumbing issues resulted in faint noise from the drains throughout the day and night. Somewhat thin walls. None of this ended up being a big problem, and I slept well regardless.
Positive section of review
The cleanliness.. everything about the place.. just perfect
Positive section of review
Location was fantastic and it was easy to get around
Negative section of review
Small-ish lobby
Positive section of review
very good breakfast
Negative section of review
nothing
Positive section of review
Location