1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We got upgraded to the lovely Queen Elizabeth suite! Lots of room and very nicely styled. The property is very well located to see ABBA and also has easy access to the London City Airport
Negative section of review
Some road noise, but not too bad
Positive section of review
The location in a small village on the edge of a stream was beautiful, and I could sit in the garden and listen to the birdsong and the stream
Negative section of review
i liked everything
Positive section of review
Rooms were cosy and bed was very comfortable. Breakfast was great and had plenty of options.
Negative section of review
Reflecting on other reviews of this property, it appears the owner does not respond well to any negative feedback and instead discredits the guest and has made some very broad generalisations of guests based on their nationality, which is disappointing. I think in general, better communication and transparency about the accommodation would be less likely to leave people dissatisfied. For example, I arrived to the hotel an hour or so before check-in and apologised for being early, stating that I was happy to wait in the lounge until check-in. The owner perhaps didn't hear me because he proceeded to show me to a small single room with no bathroom (not what I booked). I was a little confused, as I told him I was happy to wait and would have thought that if I was being downgraded to a smaller room than I also would have been offered a lower rate, but I wasn't. When I went back downstairs to reiterate that I was happy to wait for the room I actually booked to be ready, he seemed agitated with my request. I think better communication and transparency as to what's included in the room/facilities is important. From the booking, I was under the impression that there would be tea/coffee facilities in the room itself but they were actually in a communal area, something I was never told and had to discover myself.
Positive section of review
The parking was easy and cheap. Location and views over the North beach were excellent
Negative section of review
Access to a hover, some dishes we could put in the microwave. Minor points
Positive section of review
Comfortable, warm. A great host. Plenty of parking, Great Brekfast
Negative section of review
Nothing
Positive section of review
very quiet and peaceful, with a comfortable and well sized room
Negative section of review
i liked everything
Positive section of review
The size of the room was good and a good desk to work from
Negative section of review
I had to pay an exorbitant amount for overnight parking
Positive section of review
Very cool concept - easy to get to, great location
Negative section of review
Just note that given these are refurbished cells the rooms are more suited to solo travellers as there isn't a lot of space!
Positive section of review
fantastic location
Negative section of review
rooms are dated
Positive section of review
Good location
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