1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast choice was good, Front of house staff friendly, Nice view from room, although I didn't request a sea view I did have one, for no extra supplement.
Negative section of review
food on my 2nd morning was only luke warm and I went to breakfast near to start time 8am. There was plenty of different tea bag flavours but no mint tea ( although I didn't ask so don't know if I could have had them). No bins near cereal station to put empty cereal packs or tea bags. No consistency by staff - my first morning I asked the young member of staff if she wanted my room number, she said no and explained it was self service. The 2nd morning I sat down and then a member of staff came and asked my room number. Tables were not being cleared away efficiently either. Disappointed leisure facilities have closed, as stayed here years ago when my son was little and a pool was a bonus.
Milford on Sea, United Kingdom
Positive section of review
I wish I had read the feed back from previous users, as none of the highlighted issues were dealt with
Negative section of review
Actually deal with comments made like the filthy curtains mouldy window frames and shower, dead flies in the light fitting cobwebs around the main room lights
Positive section of review
Fantastic lodge. Beautiful scenery, everything was clean and well kept. The perfect getaway.
Positive section of review
The keypad on the front door was good. The decor nice and it was clean.
Negative section of review
The shared facilities especially the bathroom which was a couple of short stair flights away from the bedroom requiring taking a key every time. The lights which didn't work in the bedroom, only one bedside lamp that worked.
Positive section of review
Close to everything, clean, comfortable, everything we needed.
Positive section of review
Excellent breakfast. Good location. Very relaxing.
Positive section of review
Staff great. Beds comfortable.
Negative section of review
Room tatty. Different coloured paint filled in on wall. Someone had smoked in our room, as cigarette burns on window sill.
Positive section of review
Lovely and quiet location.
Negative section of review
Nothing at all.
Bowness-on-Windermere, United Kingdom
Positive section of review
Everything!
Positive section of review
Location
Negative section of review
Overcharged at bar 3 times but said nothing to staff