1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
****Warning***** Booking.com provided a rate and the vendor subsequent charged a higher price with the excuse that there were two of use not one. Currently in dispute with vendor. The property is a little run down and jammed in between two working shipyards. While we were there the alarms went off at the shipyard for a couple of hours. See view below The view of the river is nice. Easy walk to town. Useful pamphlets about local area
Negative section of review
2nd bedroom very small. Change of rate as covered above, as far as I am concerned the rate from booking.com is the agreed rate, this vendor just thinks she can just charge you more post accepance and has then blanked booking.com in dispute
Positive section of review
Stayed here as a base for Etape Caledonia cycle race. Could not have asked for a better place or location. Murray and Deborah (the owners) are simply amazing. Friendly, welcoming and hugely accommodating to all your needs. The rooms themselves are very spacious, comfortable beds and the breakfasts in the morning are an absolute treat (try the home made jam!) Thank you, Murray and Deborah again for such a wonderful stay!
Negative section of review
N/A
Positive section of review
The apartment is really lovely, with everything included for self catering. It's an excellent location, and with free parking. It was decorated very nicely and was very conformable. The hosts were attentive, sending messages to check all was okay and to offer help in any way needed. I would highly recommend staying here, and I hope to again at some point.
Negative section of review
No complaints at all.
Positive section of review
Very good breakfast, although I did feel a little rushed as it was filling up quite quick and the staff were running out of spaces. But all good in general.
Negative section of review
nothing
Positive section of review
My room wasn't ready at 9,15 evening I had to wait I'm 79 yrs and travelled from Ireland
Negative section of review
The above
Positive section of review
Rip off took money of me then didn't let me stay totally out of order
Negative section of review
The smell
Positive section of review
Stunning views over the Loch. Hot cooked Breakfast.
Negative section of review
Nearly every door would not shut properly without banging it,either wrongly fitted or over painted. Poor quality toilet paper,an electric shower that screamed it's head off and then dribbled water. Guest's name's are on a chalkboard for everyone to see, I personally don't approve of this, a possible breach of data protection? The restaurant only opens Monday to Friday this is not advertised as so. This Hotel is Style over Substance, very poor value for money. I would not recommend staying here.
Positive section of review
Location in St Aubin near bars and restaurants.
Negative section of review
The bathroom was very small.
Positive section of review
Very cozy cottage which amazing views!
Negative section of review
The communication from the host was incredibly poor throughout our stay. It started with finding the cottage, as the pin was put in the wrong place and there is no clear address. We ended up driving up and down the road comparing each house against the pictures. The actual check in was also very poor as we didn’t have any instructions how to get the key and had to call an ‘emergency number’ to even get into the cottage. Our request for an earlier check in was ignored, although clearly nobody stayed at the cottage before us. The cottage uses an old fashioned boiler with a fire in it, which you have to feed with pallets but there are again no instructions! It also means the house is heated at all times and you cannot turn off the heat (this was specifically bad at night as the bedroom is in the roof where ie very hot. We also had ants in the kitchen. All in all, a very sweet place but poorly managed.
Positive section of review
Cheap, neat and tidy room, clean
Negative section of review
Noisey at night, not in a good area