1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A warm welcome from the host on arrival and very helpful , assisting with luggage and suggestion of restaurant for evening meal. Great location for exploring Douglas and the surrounding areas. Comfortable room and lots of choice for breakfast, you definitely won’t go hungry.
Positive section of review
We liked that there was a bar and restaurant on site. There was a hairdryer, coffee machine, iron and board in room. 24 hour reception was good.
Negative section of review
We booked an upgraded room but wasn’t initially checked into it (changed when mentioned -although was a lot of messing and very late when we checked in due to a delayed flight - which I called and advised). For the price breakfast should be included. Housekeeping arrived after 5pm - which late and we were then having a rest- so not done. One very flat pillow only on beds, not enough. Location wasn’t as close to attractions as we had hoped and taxis/ubers pricey to get to destinations. Hotel seemed tired.
Positive section of review
Breakfast was good, we also ate dinner in the restaurant. Decor was nice in room.
Negative section of review
The food in the restaurant was on the pricey side and they included a tip on the food bill. It was one of our most expensive meals while we were away in 9 weeks.
Positive section of review
Central. Comfortable. Spacious. Generally good facilities.
Negative section of review
Quite expensive. Had to climb 3 floors with my disabled walking aid and bag. Told on the phone I had given enough information to secure the room. When I got there I was told I needed a passport, took about 20-30 minutes to successfully gain access to the room.
Positive section of review
Everything super clean and the apartment is really cozy.
Negative section of review
The location is not the best. But it was ok. I would go back for sure.
Positive section of review
Big free carpark, friendly staff and very clean.
Negative section of review
The pillows where as flat as a pancake, we went down for breakfast at 8.30 and there was not much left because of the the coach party which should of been replenished and at 8.55 went to get some toast and coffee had been cleared down i know that b/fast is only served till 9 but please wait till then before cleaning it away.
Positive section of review
Location and facilities
Positive section of review
Location and quietness
Negative section of review
Did not need the bath. Space better used to have a proper small dining table.
Positive section of review
Everything was great
Positive section of review
Everything
Negative section of review
£6.80 for a pint of lager, £3.00 for a tonic water, parking rather expensive £19 for 24 hours