1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was a good size after making the initial booking they contacted me to upgrade the room and size of he bed for an additional £ 30. The self service breakfast was good value. Pet friendly.
Negative section of review
The bar food was closed as they had a large wedding on. Book the restaurant. After being shown to the table and given the Menu and wine list. After nearly 15 minutes later I asked if we could get some drinks. What I know now was the Duty Manager (Chris Velencia) said I am laying up the table. Our computer system is down in a rude manner. We should have left there and then and gone outside for meal. Other people looked on at the way we spoken to. Tried to speak with the Manager and let a voice note with my mobile number. No surprise - No contact from them. A very disappointing attitude of the staff and not representative of Marriott.
Positive section of review
All good, stayed for a work gig the following morning. Room, food, staff all very nice.
Positive section of review
Breakfast very good next door, all staff very polite and friendly.
Positive section of review
Nice hotel, close to training station and to the center of London
Positive section of review
Location was lovely and room reasonable size with nice balcony.
Negative section of review
Restaurants were over priced for average food and service was poor to average.
Positive section of review
Breakfast on the whole was very nice as was the super large bed
Negative section of review
The breakfast "orange juice" was so far from orange juice and was either artificially sweet or tasted of nothing
Newcastle upon Tyne, United Kingdom
Positive section of review
The beds were confortable and the rooms clean.
Negative section of review
The food was not good for the price asked. The weekend evening security was a joke and full of flaws not to mentioned against GDPR laws. In a crowded lobby disclosing my room number and my full name goes against security not even reception did that. I do not recommend for single women to travel.
Positive section of review
Breakfast, room and location were great.
Negative section of review
Nothing
Positive section of review
Food excellent Room comfortable
Negative section of review
Narrow staircase
Positive section of review
Great breakfast
Negative section of review
Nothing