1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very comfy beds and we enjoyed our stay. Garden was nice. Was lovely to sit out in the sun.
Negative section of review
Needed more milk in the fridge but otherwise was good.
Positive section of review
Good location near tube and Battersea park Spacious Clean with brand new oven
Negative section of review
Very noisy traffic. Earplugs needed. Flats are not numbered so a lot of confusion when we arrived
Positive section of review
Great room friendly staff would definatley stay again. Brilliant location also
Negative section of review
Nothing was great!
Positive section of review
The room was clean and spacious. The breakfast was outstanding.
Negative section of review
Nothing.
Positive section of review
All staff pleasant and helpful Good breakfast Comfortable bed
Negative section of review
Tea, coffee, milk not replenished each day
Positive section of review
Staff was friendly and helpful, easy car parking
Negative section of review
Our first room given to us the curtains were broken and in a heap on the floor, black hair all over the bathroom floor and sink. The sink hadnt been cleaned as could see all the water and toothpaste marks. Luckily we complained and got moved rooms, however the next room was okay but the mirror in bathroom had toothpaste stains and the sink had lots of water marks as well as shower. Quite dusty around areas in the room also. Cleanliness of the rooms and the cost of the room for one night expected a bit more at least the cleanliness. Also no hand towels were provided.
Positive section of review
Great position for visiting everything
Negative section of review
Room very hot but clean and comfortable. The bathroom a little tired in need of decorating and new door handle it fell off luckily my husband was on other side and could open it for me.
Positive section of review
Peaceful, spacious and well located.
Positive section of review
views of Whitby were spectacular
Negative section of review
parking was confusing as it was not clearly marked and we had to park in an awkward position
Positive section of review
Modern design
Negative section of review
The bedding was stained and the cleaners tried to steal some expensive shower gel