1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Spending the night at the Sofitel London Gatwick was the perfect way to start my long journey back to Australia Everything was fabulous and the location couldn't have been better being situated in the North Terminal down a little tunnel. In the morning I just had to walk for 5 minutes and I was in Gatwick International departures. The bed was super big and comfortable Dinner at the Italian restaurant was excellent The staff were friendly and accommodating
Negative section of review
There was nothing I didn't like
Positive section of review
I only stayed 1 night at Hotel Z, but I found the property to be brilliantly situated, very clean and comfortable and the staff were very helpful and friendly. My room was small but had everything I needed including an excellent shower
Negative section of review
I was very happy with Hotel Z and it served my purpose perfectly, the only issue was how small the room was as I had to put my bag on the bed, but I'm not sure how they can improve this! I didn't have breakfast
Weston-super-Mare, United Kingdom
Positive section of review
The staff was incredibly friendly and accommodating, always going out of their way to make sure our stay was perfect. The room was comfortable and clean, with all of the amenities you could want from a five-star hotel.
Negative section of review
The reception area is a bit dated and no breakfast included, would be perfect if served
Positive section of review
A charming ‘old world’ hotel. A lovely experience with a step back in time. Slightly aging, but retains a romantic charm. It’s best to request a seaside room, as the views are beautiful and the rooms generous in size.
Positive section of review
Loved all the amenities and decor. Home owner showed us how to use appliances and TV, there was even cereal for our breakfast.
Positive section of review
Was local to city centre just a walk away and also close to my daughter who I was visiting.. Bed was comfy
Negative section of review
No storage in room..no drawers or anywhere to hang clothes or even hooks on back of door for coats.. Bathrooms didn't have anywhere to put your things ie clothes while showering and you can't put on floor as both floors get drenched while showering..also downstairs bathroom has a gap in door if someone showers at night and light is on other guest can clearly see in as I saw out as ppl walked by.. Alot of ppl arrive before 3pm and being in downstairs room I had ppl knocking window to get in so disturbed with ppl trying to enter building and my room
Positive section of review
Good location and quiet area nice view from the apartment building and surrounding area.
Negative section of review
The bed it not comfortable to sleep can be replaced with a new mattress.
Southend-on-Sea, United Kingdom
Positive section of review
Very clean and spacious
Negative section of review
Location was a bit confusing
Positive section of review
It’s location for us
Negative section of review
The staff were so friendly on both occasions that we stayed until 9 pm and then they really didn’t want you there ! Pity
Positive section of review
Staff
Negative section of review
Old furniture,old bathroom,bed covers,dust on lamp,around Tv,window dirty. Air conditioner was not working.