1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel was booked because it was within walking distance to the Royal Albert Hall and also very close to the underground for visiting other areas of London. Without exception all staff at the hotel were very friendly and welcoming, and nothing was too much trouble. We really enjoyed our breakfast which was fresh, plentiful and nicely cooked. We would defiantly stay at this hotel again.
Great Yarmouth, United Kingdom
Positive section of review
The kitchen and bathroom were lovely, as was the downstairs toilet. Obviously, it's been updated recently. It's a shame about the rest of the house, tired looking and could do we a refresh of paint. Clean and tidy throughout, added touch of bath towels was good.
Negative section of review
If you leave tea/coffee ready available... don't forget milk! Little touches are what people remember
Positive section of review
Location was amazing, 1 minute walk from Covent Garden, incredibly comfortable! The room was clean and staff very kind and supportive!
Negative section of review
Breakfast not really good but there's an amazing place for a proper breakfast immediately outside the hotel and the room was very small no place to hang the dress...
Positive section of review
As always, it is in an excellent location for leisure use - right next to the pubs, bars, and train station.
Negative section of review
The floors are creaky as hell - despite the ceilings being old-style 13ft high ones, we were kept awake all night as they creak terribly every time the occupant of the room above walks anywhere. We were also very disappointed as we paid a fair bit extra for a Superior Double Room with a lot bigger floorspace, instead of the cheaper Standard Classic. Yet the room we got was standard, or even small by any reading of it - indeed the fire evacuation plan on the wall showed it to be the smallest room on the floor - much smaller than all the others on the plan. (I took a photo of it as evidence, though I know some of the others will be the Family Rooms). I subsequently contacted the hotel on our return home, when I remembered we'd paid to go bigger, but they replied to state our room number was deemed to be a Superior Double. So be warned that they charge extra for Superior Doubles that are no bigger than any other hotel's bog-standard small rooms. Save yourself some money and stick to the Classic Rooms - there's virtually no difference. Oh and "Superior" also doesn't have any relationship to view amenity it would seem - we looked out inward, straight onto the dirty glass roof of the lobby ceiling bit - the worst view in the hotel probably 🤣😭
Positive section of review
The staff were very helpful. Good choice of breakfast. Comfortable room.
Negative section of review
Nothing
Positive section of review
Good location breakfast was passable
Negative section of review
Poor quality rooms, very small and in a poor state of repair, gloomy corridors felt almost like a prison
Positive section of review
Great location and views
Wellesbourne Hastings, United Kingdom
Positive section of review
Lovely surroundings
Negative section of review
Rooms could do with a refresh
Positive section of review
Cute & comfy
Negative section of review
Nothing
Positive section of review
Location.
Negative section of review
Blinds in bedroom let too much light in.
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