1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
our room was spacious airy and had a brilliant sea view. the location is perfect close to the beach shops and the pier and very close to the i 360.the rooms are tidied and cleaned every day and the staff are lovely. they're very friendly and helpful. the breakfast is extremely good, tea ,coffee, water and juice to drink and cooked breakfast, choice of 3 cereals, fresh fruit and tinned fruit, yoghurts and toast butter and cheese - just choose anything you want. we are going again in september.
Negative section of review
the only thing that we struggle with is the pillows -we find them too hard and we know this is personal prference but having a choice of soft or firm pillows would make the stay perfect for us
Positive section of review
The room exceed expectations it was very well equipped. Cakes, muffins and breakfast cereal was provided and some lovely brownies from the groups deli all which were excellent. Very comfortable beds. Whilst the weather didn't allow us to use it we are sure the balcony would be lovely on a warm summers day.
Negative section of review
One very minor criticism the room fridge was on the small side but this is nit picking.
Gerrards Cross, United Kingdom
Positive section of review
Room very comfortable—bed too firm Found that the room was very cold and couldn’t turn off air conditioning. Staff and restaurant service was excellent. Food was nicely prepared.
Negative section of review
Air conditioning was uncomfortable in room and in restaurant.
Positive section of review
Buffet style breakfast/great location/various indoor & outdoor seating areas with great opportunity to sight red squirrels.
Negative section of review
The car-park is the only negative about this location - it is simply not adequate for the number of guests the hotel could potentially accommodate at any one time.
Positive section of review
Excellent stay for heathrow flights - got the hotel hoppa bus from terminal 3 there and back. Brilliant value for money.
Positive section of review
Breakfast varied and fresh, quantity excellent well cooked Staff were spot on
Negative section of review
The reviews we looked at prior to booking were out of date and did not reflect the high standards we experienced when staying there.
Positive section of review
The staff was amazing! Got upgraded to a beautiful room for our stay
Positive section of review
Only used for an overnight sleep as we had an early start next day.
Negative section of review
Both the restaurants had a limited choice for myself and partner, plus the cost was not within our budget range. We happily ate elsewhere.
Positive section of review
Lovely and helpful staff, great view, very comfortoblel bed!
Positive section of review
Great location.
Negative section of review
Complicated registry. Too much personal communication confuses me. I suggest all the communication go through Booking.com.
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