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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great for a small family or friends travelling together as it is a double bed with a single bunk on top. The unconventional full bathroom was good for purpose, towels were provided- the room has everything needed for a budget stay. Only a short walk away from New Street station though some confuse it for the other ibis budget in the area which I witnessed happen in the lobby. There was a small window you can open that was good for ventilation.
Negative section of review
There were some issues with key card that made it difficult to leave and come back to the room without assistance from the front desk. After the first instance I took care to keep the new key card from the front desk away from anything that would demagnetise it. However when I attempted using it a few hours later I was locked out for a good 20 minutes while staff attempted to open the door with various keys. The room adjacent to mine had a similar issue but they were able to get into their room after 5 minutes of swiping their key card. The staff was helpful but suffice to say the hotel keys needs some upgrading across the board. They was a damp smell throughout the room when you first enter, likely from the shower that does dissipate after opening the window and exhaust fan.
Positive section of review
The apartment was roomy, well appointed and very clean, with an allocated parking space. It is situated next to a small shopping mall with places to eat, we had an excellent breakfast in one! The centre of the city is only a short taxi ride away.
Negative section of review
One of the single beds was not comfortable (it was some kind of temporary bed) and should be replaced.
Positive section of review
The location is excellent, very beautiful village and area, and within walking distant of a lovely pub serving good food. Everything spotlessly clean, a great lay out and well equipped inside, with everything you could possibly need.
Negative section of review
The weather was beautiful and we would have loved to have sat out in the garden. Unfortunately we could not see any garden chairs or furniture to use.
Positive section of review
Loved everything about the apartment. It was clean, comfortable, well furnished and the property smelt lovely as soon as you walked in the door. A very quiet and peaceful place.
Positive section of review
Clean, good size, parking, kitchen fully equipped, comfy beds, Great location .
Negative section of review
WiFi poor - had to hotspot to work.
Kirkby Thore, United Kingdom
Positive section of review
The kitchen and lounge areas were nice and spacious, well equipped.
Negative section of review
The back garden was in a poor state, missing a lot of grass and what was there very overgrown. Our dog did not want to use the back garden given the state. This also resulted in a large number of flying bugs being present in the garden / property. There were black bin bags from previous guests piled to the side of the garage and outside the kitchen door. Our dog found the bags outside the kitchen door and tried to eat food that had fallen out. The sound of crows thoughout the day meant it was not pleasant to sit outside. The secondary shower heads did not work making it very difficult to clean our dog after a long day out hiking.
Positive section of review
location was good. staff not very helpful.
Negative section of review
The lifts were not working and 4 flights of stairs was a killer
Positive section of review
Excellent breakfast, lovely staff.
Positive section of review
Helpful staff
Negative section of review
Too much noise at night from party, Corridors smelly
Positive section of review
Waterfront
Negative section of review
Tired furniture understaffed over populated
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