1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Craig went above and beyond to accommodate us .. 2 of us on motorbikes , he looked after us and managed to contact me regarding a wallet that was left .. Andrew and George Edinburgh
Negative section of review
Nothing
Positive section of review
N/a it was self catering. The provision of some milk and refreshments was very welcome The toiletries were fabulous.
Negative section of review
Only one small think really. Some red and white wine glasses to go with the champagne glasses.
Positive section of review
Easy gaining access plus arrived early and was able to drop off bags etc. and have a cuppa before exploring Whitby
Negative section of review
Bed was a little hard for me but everything else was great
Positive section of review
The room was tastefully decorated and very clean. The room was well appointed and had a sea view.
Negative section of review
The room was on the second floor and had a significant slope at one side due to the pitch of the roof. I am 6'3" and found it difficult to stand up and I banged my head a few times.
Positive section of review
Beautiful location and things to do near by if you want to go out of the woodland.
Negative section of review
Although the location was amazing and it was very well equipped with everything you could possibly need...it was very shabby. Could do with a good tidy up.
Positive section of review
Great location, charming and obliging host. Scrupously clean. Excellent breakfasts
Negative section of review
No heating on in the bathroom so the towels ( which were not changed daily as a matter of routine) were damp
Positive section of review
The Location is good near the station, and pretty room
Negative section of review
ホテルのOnly one towel for two people. I asked the staff for an extra towel, but they didn't answer. Finally, they said it was in the copboard, but the towel I found was damp and not clean. Other towels are in the cupboard with the vacuum cleaner and other cleaning supplies. There was no laundry detergent, only fabric softener. So, I had to buy laundry detergent myself. I became worried whether the staff washing the items in the room were only using fabric softener without laundry detergent. I haven't received the deposit even a week after staying in this flat. The staff usually doesn't respond to my messages
Positive section of review
Really nice staff very helpful
Negative section of review
It was all good
Positive section of review
all ok . good people
Positive section of review
Relaxed, authentic
Negative section of review
A small negative as we were in no hurry but Service was a bit patchy for both breakfast and dinner, Dog Loft felt a bit at the end of the line for ordering courses; and breakfast(which was an excellent full English) was a good 30min wait.